Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Campbell

Alexandria,AL

Summary

Goal-oriented general sales manager with a knack for quickly learning new product information. Effective motivator and leader dedicated to boosting sales and driving team success.

Overview

12
12
years of professional experience

Work History

General Sales Manager

Kia of Oxford-Anniston
Oxford, AL
12.2022 - Current
  • Developed and implemented strategies to increase sales revenue.
  • Monitored customer satisfaction levels and took corrective action when needed.
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Conducted regular training sessions for new sales personnel.
  • Maintained accurate records of all transactions in the company's CRM system.
  • Resolved customer complaints in a timely manner.
  • Implemented effective incentive programs for sales reps to boost productivity levels.
  • Reviewed customer feedback surveys regularly and devised plans accordingly.
  • Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Coached, developed and motivated team to achieve revenue goals.

Office Manager Automotive

Team One Chrysler Jeep Dodge
Gadsden, AL
08.2020 - 10.2022
  • Processed payroll accurately ensuring all employees were paid on time.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office inventory and placed new supply orders.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.

Billing Specialist

All American Chevrolet
Killeen, TX
09.2018 - 05.2020
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Maintained accurate records of collections, adjustments and denials in the system.
  • Reconciled daily cash receipts with total deposits on bank statement.
  • Processed credit card transactions through Point-of-Sale terminals or online systems.

Office Manager

Acadia Healthcare
Anchorage, AK
10.2017 - 08.2018
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Automotive Finance Manager

Drivewaycars.com
Rock Hill, SC
08.2012 - 05.2017
  • Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
  • Analyzed customer credit histories in order to determine eligibility for loans.
  • Reviewed contracts for accuracy prior to signing by customers.
  • Maintained accurate records of all transactions related to auto finance services.
  • Processed applications for new vehicle loans efficiently and accurately.
  • Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
  • Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
  • Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.

Education

General Studies

Clover High School
Clover, SC
06-2000

Skills

  • Sales planning and implementation
  • Customer service and retention
  • Performance Coaching
  • Sales operations
  • Leadership and team building
  • Budgeting and finance
  • Automotive Systems Expertise
  • Team Collaboration Development

Timeline

General Sales Manager

Kia of Oxford-Anniston
12.2022 - Current

Office Manager Automotive

Team One Chrysler Jeep Dodge
08.2020 - 10.2022

Billing Specialist

All American Chevrolet
09.2018 - 05.2020

Office Manager

Acadia Healthcare
10.2017 - 08.2018

Automotive Finance Manager

Drivewaycars.com
08.2012 - 05.2017

General Studies

Clover High School
Jessica Campbell