Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Jessica Campos

Mesa,Arizona

Summary

Driven and detail-oriented professional with strong interpersonal communication and customer service skills. Certified in Google Ads and Google Analytics, demonstrating adaptability to new technologies. Successfully launched an at-home baking business while managing academic and work commitments, showcasing initiative and time management abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Mesa, Arizona
04.2022 - Current
  • Provided excellent customer service by responding and taking orders from customers quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, Americanos, etc.
  • Utilized POS system to receive and process customer payments.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Server

Denny's
Delano, CA
10.2020 - 03.2021
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University
Tempe, AZ
05-2025

Skills

  • Interpersonal communication
  • Attention to detail
  • Team collaboration
  • Problem-solving skills
  • Search engine optimization (SEO)
  • Microsoft Office proficiency
  • Content creation
  • Social media marketing

Certification

Google Ads Search Certification - Issue Date: 11/08/2024

Google Analytics Certification - Issue Date: 12/03/2024

References

References available upon request.

Timeline

Barista

Starbucks
04.2022 - Current

Server

Denny's
10.2020 - 03.2021

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University

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