Jessica Carey
Bay Shore,NY
Summary
Accomplished Store Manager with a proven track record at Big Lots, enhancing operational efficiency and customer satisfaction. Expert in inventory and financial operations management, coupled with a knack for fostering team leadership and coaching. Innovatively boosted sales through strategic merchandising, demonstrating a strong blend of analytical and interpersonal skills.
Overview
26
26
years of professional experience
Work History
Store Manager
Big Lots
10.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Joanns Fabric and Crafts
03.2004 - 10.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Assistant Manager
Franks Nursery
02.1999 - 01.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Na - Liberal Arts And General Studies
SUNY Farmingdale
Farmingdale, NYSkills
Systems and software programs
Additional Information
Ran multiple store openings throughout the years.
Experienced in Total store remodels
Training manager for 2 companies
Timeline
Store Manager
Big Lots
10.2013 - Current
Store Manager
Joanns Fabric and Crafts
03.2004 - 10.2013
Assistant Manager
Franks Nursery
02.1999 - 01.2004
Na - Liberal Arts And General Studies
SUNY Farmingdale