Jessica Carmon
16024 Highway 613 Moss Point,NS
Summary
Dynamic Medical Assistant with extensive experience at Children’s Clinic, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through empathetic communication and efficient appointment management. Skilled in phlebotomy and maintaining HIPAA compliance, ensuring a safe and organized clinical environment. Committed to delivering high-quality healthcare services.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Children’s Clinic
Pascagoula, MS
01.2020 - 12.2024
- Collaborated with team members to improve patient engagement initiatives.
- Ensured compliance with safety protocols and maintained accurate patient records.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Joseph P. Vice Obgyn
Ocean Springs, MS
12.2018 - 12.2019
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant
Children’s Clinic
Pascagoula
04.2018 - 12.2018
- Assisted healthcare professionals with patient intake and documentation processes.
- Provided support in administering vaccinations and conducting basic health screenings.
- Managed appointment scheduling and coordination for efficient patient flow.
- Maintained cleanliness and organization of exam rooms and medical supplies.
- Educated patients on treatment plans, medications, and preventive care practices.
- Trained new staff on clinic procedures and best practices for patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
GED - Medical Assistant
Moss Point Night School
Moss Point, MS04.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Maintaining confidentiality
- Sterilization techniques
- Patient care coordination
- Trustworthy companion
- OB/GYN procedures
Timeline
Medical Assistant
Children’s Clinic
01.2020 - 12.2024
Medical Assistant
Joseph P. Vice Obgyn
12.2018 - 12.2019
Medical Assistant
Children’s Clinic
04.2018 - 12.2018
GED - Medical Assistant
Moss Point Night School