Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Carrasco

Tamarac

Summary

Healthcare administrative professionals with extensive experience supporting client intake, insurance verification, scheduling, and confidential medical records management. Proven ability to serve as the first point of contact for patients and families while coordinating intake documentation, eligibility screening, and onboarding processes. Highly organized, detail-oriented, and bilingual with a strong background in HIPAA compliance and healthcare operations.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

School Board of Broward County, Florida
11.2021 - Current
  • Serve as a primary administrative point of contact, responding to inquiries and providing guidance while maintaining confidentiality.
  • Maintain and manage sensitive records and documentation in compliance with privacy requirements.
  • Perform accurate data entry and record tracking to support administrative workflows.
  • Coordinate scheduling, meetings, and calendars while prioritizing time-sensitive matters.
  • Deliver consistent, high-quality customer service to staff and external stakeholders.
  • Coordinated scheduling for staff meetings and events, ensuring optimal use of resources.

Medical Records & Insurance Specialist

Plantation GYN Associates, LLC
07.2014 - 11.2021
  • Managed patient intake documentation, medical records, and insurance information in a busy medical office.
  • Verified insurance eligibility, benefits, and authorizations to support patient onboarding.
  • Served as a primary point of contact for patient inquiries, resolving issues efficiently and professionally.
  • Reviewed and maintained accurate records while ensuring HIPAA compliance.
  • Supported front-office operations, including intake processing and scheduling.
  • Coordinated patient insurance verifications, enhancing accuracy of coverage information.

Education

High School Diploma -

Piper High School
Sunrise, FL
06-2012

Skills

  • Client Intake & Eligibility Screening
  • Patient / Client Registration
  • Insurance Verification & Authorizations
  • HIPAA Compliance & Confidentiality
  • Intake Documentation & Records Management
  • Scheduling & Care Coordination
  • Healthcare & Behavioral Health Administration
  • Phone & Front-Line Client Communication
  • Data Entry & Case Tracking
  • Multitasking in High-Volume Settings
  • Customer service
  • Office administration

Certification

CAP - Certified Administrative Professional

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

School Board of Broward County, Florida
11.2021 - Current

Medical Records & Insurance Specialist

Plantation GYN Associates, LLC
07.2014 - 11.2021

High School Diploma -

Piper High School