Jessica Castillo
Eagle Pass,Texas
Summary
Organized and driven administrative professional with more than sixteen years experience in customer service, looking for a career where I can utilize my skills, grow, and provides me an opportunity to apply the experience I have gained. I plan to show that I am an effective team player and would like to show my loyalty and commitment along with gaining new knowledge and sills.
Overview
10
10
years of professional experience
Work History
Receptionist
Kickapoo Tradi
11.2021 - Current
- Greet incoming visitors & customers professionally and provide knowledgeable assistance.
- Respond to inquiries from callers seeking information.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, & scanning documents.
- Demonstrate strong multitasking abilities while managing numerous tasks simultaneously.
- Handel sensitive information with discretion while maintaining strict confidentiality standards.
- Maintain warehouse, obtain quotes, & submit purchase orders to maintain stock levels.
- Collaborate with management to improve internal processes and procedures for better workflow optimization.
E-Commerce Specialist
Northside ISD
03.2018 - 02.2021
- Maintain/oversee all Amazon orders & district credit cards (Home Depot, Hobby Lobby, JP Morgan Chase, & H-E-B).
- present training classes for all requisitioner's using ESM Purchasing module.
- Process & maintain current district purchase orders to comply with district policies.
- Assist the Director/Assistant Director with anything needed & weekly reports.
Assistant Business Manager
Pinnacle Management
06.2015 - 03.2018
- Assistant Manager overseeing four team members.
- Oversee the daily operations of rental properties & the needs of tenants.
- Process applications & collect rent
- Move in & move out inspections.
- Make sure the facility complies with company policies & procedures.
- Vendor follow-ups on repairs.
- Monthly financial reports
Administrative Assistant
Furniture Zone
08.2014 - 06.2015
- Assist customer with questions in reference to furniture.
- Place orders for new inventory.
- Maintain & organize pricing labels.
- Update & or correct all marketing displays.
- Promoted the benefits of layaway & the GE credit card.
Education
Master of Science - Business Administration
Sul Ross State University
Eagle Pass12.2025
Bachelor of Science - Business Administration
Sul Ross State University
Eagle Pass, TX05.2024
Associate of Arts -
Southwest Texas Junior College
Eagle Pass, TX12.2010
Skills
Organization skills
Time Management
Data Entry
Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Kickapoo Tradi
11.2021 - Current
E-Commerce Specialist
Northside ISD
03.2018 - 02.2021
Assistant Business Manager
Pinnacle Management
06.2015 - 03.2018
Administrative Assistant
Furniture Zone
08.2014 - 06.2015
Master of Science - Business Administration
Sul Ross State University
Bachelor of Science - Business Administration
Sul Ross State University
Associate of Arts -
Southwest Texas Junior College
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