Jessica Chambers McDonald
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Business Development Representative
Rainey Used Cars
07.2022 - 06.2023
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
Cashier/Customer Service Associate
Lil Red Dog House
09.2011 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Guaranteed customer satisfaction by quickly delivering orders.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Cleaned and maintained work areas, equipment and utensils.
Preloader
United Parcel Service, UPS
01.2017 - 02.2020
- Collaborated with team members to maintain efficient workflow.
- Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
- Followed all safety and security protocols to minimize risk of injury.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated scanning equipment to track orders and shipments.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Sales Associate
Badcock Home Furniture
06.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Colquitt County High School
Norman Park, GA05.2015
Skills
- Sales
- Serve Customers
- Customer Relationship Management
- Account Management
- Critical Thinking
- Cold Calling
- Conflict Resolution
- Serve Customers
- Answering Customer Questions
- Sales and Marketing
- Sales Training
Timeline
Business Development Representative
Rainey Used Cars
07.2022 - 06.2023
Sales Associate
Badcock Home Furniture
06.2017 - 08.2019
Preloader
United Parcel Service, UPS
01.2017 - 02.2020
Cashier/Customer Service Associate
Lil Red Dog House
09.2011 - 11.2022
High School Diploma -
Colquitt County High School
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