Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Champion

Dothan

Summary

Dynamic business owner with a proven track record at Kaotic Beauty, excelling in customer relations and financial management. Enhanced client satisfaction through strategic relationship building and efficient operations, leading to increased repeat business. Previously supported Southeast Health Medical Center, ensuring compliance and improving patient experiences through effective communication and organization.

Overview

21
21
years of professional experience

Work History

Owner

Kaotic Beauty
02.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Unit Secretary

Southeast Health Medical Center
09.2004 - 09.2012
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.

Education

Bachelor of Science - Counseling

Post University
Waterbury, CT
05-2023

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Business planning
  • Financial management

Timeline

Owner

Kaotic Beauty
02.2019 - Current

Unit Secretary

Southeast Health Medical Center
09.2004 - 09.2012

Bachelor of Science - Counseling

Post University

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