Librarian/Technology Liaison
North Union Local Schools
Richwood, OH
08.2021 - Current
- Followed up efficiently with clients (students and staff in the district of service) to verify optimal customer satisfaction following support engagement and problem resolution.
- Assessing hardware, devices and software to set up work stations for newly enrolled students to the district of service.
- Break down and evaluation of user problems, using personal expertise and probing questions.
- Collaborated with the district technology department leaders to locate replacement components and resolve advanced problems.
- maintain all responsibilities of upkeep on the library and all its leasable items.
- Maintaining data spreadsheets from Excel and Library management systems.
- Leading classes of students in their tutoring needs, in all content areas, from grades six-eight