JESSICA CONTRERAS
Laredo,TX
Summary
Motivated and hardworking undergraduate student at The University of Texas at Austin, applying for internal transfer to the Cockrell School of Engineering with a focus on Civil Engineering. Also pursuing interest in Economics through the College of Liberal Arts. Experienced in customer service, teamwork, and technical software including AutoCAD and OnShape. Recognized for academic achievement and community service, with a strong commitment to professional excellence and leadership development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
H-E-B Grocery
02.2025 - Current
- Provide customer service and assist with stocking, inventory, and store operations.
- Strengthen communication, teamwork, and time-management skills in a fast-paced environment.
- Reduced wait times for customers, ensuring prompt attention to their needs while maintaining high-quality service standards.
- Collaborated with team members to improve overall customer experience and boost company reputation.
Summer Intern
Longroad Energy Co.
06.2022 - 07.2022
- Gained hands-on experience with administrative tasks and professional workplace standards.
- Supported daily operations and paperwork organization.
Education
Bachelor of Science - Civil Engineering
The University of Texas At Austin
Austin, Texas12-2027
Exploratory Studies
The University of Texas At San Antonio
San Antonio, TX05-2024
High School Diploma -
United High School
Laredo, TX05.2023
Skills
- AutoCAD
- JavaScript
- OnShape
- Customer Service
- Time Management
- Effective Communication
- Teamwork
- Critical and Creative Thinking
- Microsoft Office (Word, Excel, Powerpoint)
Certification
- AutoCAD Certified User, United High School - 2022
- Microsoft Office Specialist, United High School - 2020
Languages
Spanish
Limited Working
Timeline
Customer Service Assistant
H-E-B Grocery
02.2025 - Current
Summer Intern
Longroad Energy Co.
06.2022 - 07.2022
High School Diploma -
United High School
Bachelor of Science - Civil Engineering
The University of Texas At Austin
Exploratory Studies
The University of Texas At San Antonio
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