Jessica Cox

• Led server shifts at Chuy's Tex Mex, ensuring smooth dining room operations and optimal guest experience.
• Trained new servers on guest service standards, menu details, and POS system for consistent service quality.
• Monitored table sections and adjusted assignments during peak service times to maintain efficient workflow.

Served food and drinks to customers promptly and efficiently.

•Worked behind the bar making drinks

• Handled guest concerns with calm service and quick issue resolution.
• Checked food presentation and order accuracy before delivery to tables.
• Supported opening and closing duties for the restaurant floor.

• Assisted BayCare Medical Group providers with patient intake and room preparation.
• Collected vitals, histories, and medication lists for clinical documentation.
• Updated electronic health records with accurate patient information and visit notes.
• Scheduled appointments and managed referral requests for BayCare Medical Group patients.
• Administered injections, medications, and treatments per physician instructions.
• Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests per physician request.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

• Supervised front-of-house and back-of-house teams during shifts at 4 Rivers Restaurant Group.
• Coordinated kitchen and service teams to maintain smooth order flow.
• Assigned daily tasks and directed crew members through opening and closing routines.
• Trained new team members on service standards, safety rules, and station procedures.
• Monitored food quality, cleanliness, and sanitation throughout restaurant operations.
• Resolved customer complaints promptly and professionally.
• Maintained an organized work environment by delegating tasks to staff.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality up to standard prior to use or sale.
• Assisted general manager with operations game plan and company initiatives implementation.
• Planned and managed resources to consistently meet production, quality, and cost goals.

• Assisted visitors at Hillsborough County Sheriff Office front service desk, ensuring efficient visitor processing and support.
• Answered phone inquiries and routed calls to proper Sheriff Office staff.
• Greeted customers and provided assistance with inquiries.
• Sorted, filed, and retrieved records for Sheriff Office departments, maintaining organized and accessible information.

•Overseeing video calling

Managed camera equipment, ensuring proper functionality for surveillance and security operations. and Doors to cells