Jessica Csokasy
Farmington,MI
Summary
Dynamic Senior Field & Program Manager at AMI with a proven track record in program management and stakeholder communication. Expert in driving process improvements and developing training initiatives that enhance team performance. Successfully aligned strategies to boost program growth, demonstrating strong leadership and strategic planning skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Field & Program Manager
AMI
Canton, MI
11.2024 - Current
- Facilitated communication between project teams and stakeholders to enhance collaboration.
- Monitored program progress, identifying areas for process improvement.
- Organized training sessions to develop team skills in project tools.
- Conducted regular meetings with team members to review progress and resolve issues.
- Provided guidance and support to ensure targets were met within deadlines.
- Communicated frequently with external partners to align strategies and goals.
- Prioritized tasks while managing teams across multiple projects.
- Generated reports and presentations to deliver program status updates.
Regional Development Manager
AMI
Canton, MI
01.2020 - 11.2024
- Developed regional strategies that strengthened market presence and accelerated growth.
- Collaborated with cross-functional teams to align initiatives and enhance operational efficiency.
- Led training sessions, educating team members on best practices and operational standards.
- Implemented performance metrics to assess regional effectiveness against established goals.
- Established policies and procedures supporting regional development activities.
- Organized events and workshops to advance regional development objectives.
- Cultivated relationships with external vendors and suppliers to support growth initiatives.
- Facilitated interdepartmental communication to promote collaboration across teams.
Dealer Development Consultant
AMI
Canton, MI
12.2017 - 01.2020
- Cultivated strong customer relationships through exceptional service delivery.
- Analyzed customer needs for tailored product recommendations and demonstrations.
- Conducted follow-ups to strengthen long-term relationships and generate referrals.
- Organized promotional events to boost customer engagement and sales opportunities.
- Maintained current knowledge of industry trends and competitor offerings.
Account Development Specialist
ATD
Novi, Michigan
03.2013 - 12.2017
- Cultivated strong client relationships through consistent communication and follow-up.
- Maintained connections with key accounts using customer service, sales presentations, and product demonstrations.
- Implemented strategies that increased market share and maximized revenue growth in assigned territory.
- Collaborated with management team on strategic initiatives for account development.
- Generated leads by leveraging industry contacts, participating in networking events, and cold calling prospects.
- Analyzed customer needs to recommend optimal products and services.
Education
Some College (No Degree) - Business Administration And Management
Oakland Community College
Bloomfield Hills, MISkills
- Program management
- Stakeholder communication
- Process improvement
- Performance metrics
- Training and development
- Strategic planning
Certification
- Tire Industry Association - Certified Level 300 Instructor
- Professional Selling Skills
Timeline
Senior Field & Program Manager
AMI
11.2024 - Current
Regional Development Manager
AMI
01.2020 - 11.2024
Dealer Development Consultant
AMI
12.2017 - 01.2020
Account Development Specialist
ATD
03.2013 - 12.2017
Some College (No Degree) - Business Administration And Management
Oakland Community College