JESSICA DANCER
Ormond Beach,United States
Summary
I am a Bartender with a comprehensive and impressive track record, boasting around10 years of invaluable industry experience. To provide exceptional customer service to all guests, creating a welcoming and friendly atmosphere in the establishment. To handle cash and credit card transactions accurately and responsibly. To continuously strive to improve and exceed customer expectations, fostering repeat business and positive word-of-mouth referrals.
Overview
7
7
years of professional experience
Work History
Bartender
Crossroads
Bunnell, Florida
05.2023 - 10.2024
- Checking identification to verify legal drinking age
- Monitoring alcohol intake and ensuring responsible drinking
- Handling cash transactions and processing payments accurately
- Stocking and replenishing bar inventory
- Providing excellent customer service and addressing any customer concerns or complaints
Bartender
The Joint
Daytona Beach, Florida
10.2022 - 05.2023
- Monitoring inventory levels and restocking supplies as needed
- Checking identification to verify legal drinking age
- Handling cash and credit card transactions accurately
- Providing recommendations and suggestions for drinks based on customer preferences
- Resolving customer complaints or issues in a timely and effective manner
Mixologist
Knock Knock Craft Cocktail Lounge
Daytona Beach, Florida
10.2022 - 05.2023
- Collaborating with the bar team to develop seasonal drink menus
- Providing excellent customer service
- Participating in special events and promotions to showcase mixology skills
- Keeping up to date with industry trends and new cocktail techniques
Bartender
Oyster Pub
Daytona Beach
04.2019 - 10.2022
- Follow all safety and health guidelines in handling food and drinks
- Monitor alcohol consumption and prevent over-serving
- Handle cash transactions and process payments accurately
- Collaborate with other staff members to ensure smooth operations
- Check identification and ensure customers are of legal drinking age
Bartender
Oceanside Beach Bar And Grill
Flagler Beach, Florida
09.2017 - 04.2019
- Upselling and promoting special drinks or promotions to increase sales
- Following health and safety regulations to maintain a safe environment for customers and staff
- Checking identification to verify legal drinking age
- Stocking the bar with necessary supplies and ingredients
Education
High School Diploma - general
Watkins Glen High School
New York08.2009
Skills
- Mixology
- Communication
- Problem-solving
- Cash handling
- Upselling
- Customer service
- Organization
- Attention to detail
- Menu knowledge
- Bar maintenance
- Bar restocking
- Health codes compliance
- Identification verification
- Responsible alcohol service
- Outstanding customer service
- Cash register operation
- Bar service preparation
- Proficient in mixology
- Suggestive selling
- Recipe and menu memorization
- Point of sale systems
- Creative mixology
- Craft cocktail preparation
- Payment processing
- Professional appearance
- Outgoing personality
- Marketing and sales experience
- Cocktail list development
- Maintaining a clean bar
- Handling difficult customers
- Excellent judgment
- Service-oriented mindset
- Highly reliable
PROFESSIONAL SUMMARY
- Extensive knowledge of creating and serving a wide variety of cocktails and beverages to guests.
- Skilled in providing exceptional customer service and ensuring guest satisfaction at all times.
- Strong communication and interpersonal skills, able to work effectively with a diverse team and handle challenging situations with professionalism.
- Passionate about creating a welcoming and enjoyable atmosphere for guests, contributing to a memorable dining and drinking experience.
Timeline
Bartender
Crossroads
05.2023 - 10.2024
Bartender
The Joint
10.2022 - 05.2023
Mixologist
Knock Knock Craft Cocktail Lounge
10.2022 - 05.2023
Bartender
Oyster Pub
04.2019 - 10.2022
Bartender
Oceanside Beach Bar And Grill
09.2017 - 04.2019
High School Diploma - general
Watkins Glen High School