Jessica D. Arteaga
Lubbock,TX
Summary
Seeking a challenging opportunity to expand expertise in post-acute care. Eager to contribute knowledge and skills in a role that pushes for professional growth. Committed to finding a job that utilizes existing capabilities and presents new learning opportunities. Excited to pursue a career aligned with passion for post-acute care and continuous development.
Overview
2025
2025
years of professional experience
Work History
Case Management in the Adult ER
Covenant Medical Center
- Utilization Review and Discharge planning
- My goal in the ED was to review at least 85% of all charts as they entered into the ED to determine the of admission, to relay to providers what if any additional testing would be required to upgrade to IP status as quickly as possible prior to being transferred to the appropriate floor based on my review utilizing MCG criteria
- If the patient did not meet even observation criteria then my intentions were to determine what follow up
Utilization Management RN
Baylor Scott & White Health Plan
- Perform prospective, concurrent and retrospective level reviews to determine policy eligibility and/or medical necessity for prior authorization to receive services requested to the health plan
- Apply appropriate evidence-based treatment guidelines
- Obtain medical information from providers when applicable
- Provide notification of decisions to provider, requester and claimant
Infusion/Charge Nurse
Texas Department of Emergency Management
01.2021 - Current
- COVID-19 monoclonal antibody infusion center
- Work alongside other RNs for providing intravenous monoclonal antibody therapy
- Initiates, monitors, and terminates intravenous antibody therapy
- Performs venous punctures, maintains the intravascular site including tubing and dressings, monitor for infections, initiate emergency therapies, assesses patients for adverse reactions and complications, and documents all patient-directed activities
- Prioritizes situations, problem solve, and multi-tasks on a daily basis
- Communicates with staff, other agencies, patients and families
- Has knowledge of various IV accesses
- Able to think critically, provide compassion, pay attention to detail, be organized, be patient, remain calm under pressure, multi-task and possess excellent verbal and written communication skills
Director of Nursing
Post Nursing and Rehab Center
06.2019 - 01.2021
- Company Overview: 70 bed skilled nursing/long term care facility
- Plan, organize, direct and supervise all nursing services provided in the facility
- Ensure compliance with federal, state and local regulations and implementation of nursing programs
- Manage budget of all areas in the facility including nursing supplies and daily FTES
- Develop, maintain, and periodically update written policies and procedures that govern the day to day functions of the nursing department
- Work in conjunction with interdisciplinary team to determine best plan of care to improve patient's ability to perform ADL's to return to their home environment
- Serve on, participate in, and attend various committees of the facility as appointed by the Administrator
- Determine the staffing needs of the nursing department necessary to meet the total nursing needs of the residents
- Responsible for, in conjunction with Human Resources, the recruitment and selection of nursing service personnel
- Ensure development of work assignments and schedule duty hours of nursing service personnel
- 70 bed skilled nursing/long term care facility
Director of Nursing Interim
The Plaza at Lubbock
04.2019 - 06.2019
- Company Overview: 110 bed skilled nursing/long term care facility
- Coordinate resident care with other departments
- Perform administrative duties such as: completing medical documents, reports, evaluations, studies, charting etc
- Evaluate accident/incident reports and implement interdisciplinary solutions
- Assure adequate supplies are available including but not limited to pharmaceuticals, resident personal supplies and equipment
- Prepare plan of care for each resident that identifies the problems/needs, indicate the care to be given, goals to be accomplished and which professional service is responsible for each element of care
- Coordinate with outside agencies including but not limited to; hospitals, hospice, home health, lab, x-ray, DME companies, etc
- Develop, organize, implement, evaluate and direct the nursing service department
- Develop, organize, implement and evaluate programs and activities including but not limited to; restorative nursing, QAPI etc
- Prepare, plan, schedule and participate in nursing service meetings
- Make rounds to assess quality of care performance and teamwork by employees, assuring quality service and safety
- Maintain confidentiality and rights of resident, family, employee and facility information in compliance with PHI HIPAA policies and applicable regulations and company policy
- 110 bed skilled nursing/long term care facility
Director of Nursing
The Garrison Geriatric and Education Center
07.2018 - 03.2019
- Company Overview: 120 bed skilled nursing/long term care facility/dementia unit
- Responsible for managing, directing and supervising nursing services
- Defines and maintains the standards of nursing practice within the facility
- Assesses the quality of care rendered
- Helps development of policies and procedures that govern nursing services and other services under his or her position control
- Helps in verifying employee credentials under his or her position control
- Responsible for staff performance, staff recruitment, staff retention and staff development
- Responsible for collaborating with other departments and agencies regarding resources and services for improved patient care and staff development
- Responsible for planning, developing, and implementing a budgeted process for staffing and services rendered
- Evaluates the quality and cost-effectiveness of staffing and services within the goals of the facility
- Serves as spokesperson for nursing matters and represents the facility with professional nursing and related organizations
- Participates in appropriate meetings and committees
- Promotes positive public relations with patients, residents, family members and guests
- Uses tactful, appropriate communications in sensitive and emotional situations
- Other duties as assigned
- 120 bed skilled nursing/long term care facility/dementia unit
Director of Nursing
The Carlyle At Stonebridge Park
08.2017 - 05.2018
- Company Overview: 116 bed skilled nursing/long term care facility
- Relocated to Lubbock Texas
- Direct the provision of nursing services to facility residents
- Oversee the development and implementation of resident care plans and assure the provision of the best available quality of care for facility residents
- Collaborate with the administrator
- Directs the Nursing Department to maintain quality standards of care in accordance with current Federal, State and company standards, guidelines and regulations
- 116 bed skilled nursing/long term care facility
Director of Nursing
Emerald Hills Nursing and Rehabilitation/Villages on MacArthur
04.2015 - 08.2017
- Company Overview: 165 bed skilled nursing/long term care facility
- Develop and maintain nursing service goals, objectives and standards of nursing practice
- Responsible for organizing, directing and developing nursing services to ensure quality of care
- Maintain mandatory inservicing and training of all nursing staff as per state regulations
- Participate in the interdisciplinary team meetings to assist in developing plans of care and optimum care pathways for all patients
- Track and trend infection control, incident reports, return to acute rates to identify problem areas facility might be struggling with and determine education opportunities and room for growth for all staff
- Maintain working professional relationships with multiple healthcare providers
- 165 bed skilled nursing/long term care facility
Chief Nursing Officer
Remarkable Healthcare of Fort Worth
10.2013 - 03.2015
- Company Overview: 120 bed SNF
- Directed 120 bed facility entire nursing staff
- Supervised all nursing employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations
- Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines
- Monitored nursing budget to ensure financial objectives were met
- Prepared and managed two deficiency free annual state surveys
- Managed all visits from State agencies as necessary
- Oversaw daily operations including nursing report, care plan meetings, quality assurance meetings, checked daily nursing hours versus PPD guidelines, checked electronic charting to determine ADL documentation as well as nursing documentation appropriate
- 120 bed SNF
Assistant Director of Nursing/Director of Nursing
The Harrison at Heritage
08.2012 - 10.2013
- Company Overview: 120 bed SNF
- Audit/review all admission/discharged patient charts, follow up on all orders daily, ensure that all Cantex policy and procedures are followed for patients whose diagnoses require additional intervention, review care plans for all patients, follow up on all labwork/procedures ordered for patients daily, MAR/TAR audits weekly, MAR to cart audits monthly, education staff PRN, manage staffing schedules and oncall duties, participate it COES and care plan meetings
- 120 bed SNF
Director of Nursing
Caprock Home Health
04.2009 - 05.2012
- Grew home health client base from thirty patients to average of ninety on a daily basis
- Trained and developed staff on computerized charting system
- Managed nursing/CNA daily schedules
- Audited each patient chart for appropriate charting, 485 completion and OASIS auditing daily, managed nursing supplies and nursing budget, coordinated care given by PT/OT/ST therapies based off of projected revenue per patient
RN House Supervisor
Advantage Medical Staffing
08.2007 - 04.2009
- Thru the staffing agency worked fulltime as the House Supervisor and Chief Nursing Officer for the Lubbock State Supported Living Center
- Daily duties included making nursing assignments, follow up on MD orders, round daily on each house on campus, ensure compliance with regulations for medication administration and medication rooms, in service staff on treatment/care for medically fragile residents with trach/gtubes
Assistant Director of Nursing
The Garrison Geriatric Care Center
03.2006 - 08.2007
- Company Overview: 110 SNF/LTC
- Assistant director of the locked dementia unit
- Determined appropriateness for individuals for admission to the facility and in which unit to be admitted
- Managed daily schedules of nursing staff, follow up daily on doctors' orders, assessed patients for appropriate housing areas of dementia specific unit, attended and developed care plan meetings with families and residents, in serviced nursing staff weekly, monitored infection control, assisted MDS coordinator in assessments quarterly, monitored monthly logs to ensure compliance with regulatory agency expectations
- Developed patient specific care plans with individualized goals to ensure quality of care during their admission to the facility
- Inservice staff regarding customer service, specific care plans, mandatory inservicing per state regulations
- Participated in the annual survey
- 110 SNF/LTC
Floor Nurse
01.2004 - 01.2006
- Worked as a floor nurse in Stepdown ICU/CVICU unit
Education
Master Of Science - Nursing Leadership And Management
The University of Texas At Arlington
Arlington, TXRegistered Nurse -
Covenant School of Nursing
Lubbock, TX01.2004
Skills
- Geriatric treatment knowledge
- Broad medical terminology knowledge
- Committed to compliance reporting
- Effective policy and program development
- Diagnostic tools experience
- Strong medical ethic
- Computerized charting specialist
- Diabetes, Hospice and Stroke Patient Care
- Familiarity with disease management programs
- Flow sheet charting
- Colostomy care familiarity
- Gastro enteral nutrition education
Timeline
Infusion/Charge Nurse
Texas Department of Emergency Management
01.2021 - Current
Director of Nursing
Post Nursing and Rehab Center
06.2019 - 01.2021
Director of Nursing Interim
The Plaza at Lubbock
04.2019 - 06.2019
Director of Nursing
The Garrison Geriatric and Education Center
07.2018 - 03.2019
Director of Nursing
The Carlyle At Stonebridge Park
08.2017 - 05.2018
Director of Nursing
Emerald Hills Nursing and Rehabilitation/Villages on MacArthur
04.2015 - 08.2017
Chief Nursing Officer
Remarkable Healthcare of Fort Worth
10.2013 - 03.2015
Assistant Director of Nursing/Director of Nursing
The Harrison at Heritage
08.2012 - 10.2013
Director of Nursing
Caprock Home Health
04.2009 - 05.2012
RN House Supervisor
Advantage Medical Staffing
08.2007 - 04.2009
Assistant Director of Nursing
The Garrison Geriatric Care Center
03.2006 - 08.2007
Floor Nurse
01.2004 - 01.2006
Registered Nurse -
Covenant School of Nursing
Case Management in the Adult ER
Covenant Medical Center
Utilization Management RN
Baylor Scott & White Health Plan
Master Of Science - Nursing Leadership And Management
The University of Texas At Arlington
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