Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst

Jessica Davoren

Plainville,CT

Summary

Dynamic logistics professional with extensive experience at Greyhound Bus Terminal, excelling in schedule management and adaptive decision-making. Proven track record in optimizing operations and enhancing driver performance, ensuring compliance with OSHA standards. Recognized for effectively resolving customer inquiries and fostering a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Driver Supervisor

Greyhound Bus Terminal
02.2025 - Current
  • Supervised daily operations of bus schedules and driver assignments.
  • Coordinated training sessions for new drivers on safety protocols and customer service standards.
  • Monitored driver performance to ensure compliance with company policies and regulations.
  • Assisted in resolving passenger inquiries and complaints efficiently.
  • Collaborated with management to develop strategies for improving route optimization.

Dispatcher

DATTCO
01.2024 - 02.2025
  • Coordinated daily transportation schedules to optimize route efficiency.
  • Communicated effectively with drivers to ensure timely pickups and drop off.
  • Monitored vehicle locations using GPS tracking systems for real-time updates.
  • Handled customer inquiries and resolved scheduling conflicts promptly.
  • Facilitated timely and effective decision-making in high-pressure scenarios.

Delivery Driver

Amazon
11.2023 - 01.2024
  • Delivered packages efficiently within designated timelines, ensuring customer satisfaction.
  • Operated delivery vehicle safely and maintained compliance with traffic regulations.
  • Utilized handheld devices for route optimization and package tracking.
  • Collaborated with team members to enhance workflow and address delivery challenges.

Phlebotomist

Clinical Laboratories
06.2023 - 09.2023
  • Collected blood samples efficiently while adhering to safety protocols and infection control measures.
  • Prepared specimens for laboratory analysis, ensuring accuracy in labeling and documentation.
  • Assisted in training new phlebotomists on procedures and best practices for specimen collection.
  • Maintained cleanliness and organization of work area to promote a safe environment for patients and staff.

Auditor

Penske
09.2022 - 06.2023
  • Reviewed documentation for accuracy, ensuring timely identification and resolution of issues.
  • Assisted in developing audit plans based on risk assessments and organizational goals.
  • Prepared comprehensive audit reports, summarizing findings and recommendations for management review.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.

Education

High School Diploma -

Wethersfield High School
Wethersfield, CT

Skills

  • Logistics coordination experience
  • Adaptive decision making
  • Task prioritization
  • Schedule management
  • Time management abilities
  • OSHA compliance

Accomplishments

  • Achieved good standing with workers by completing the information that that they need me to do with accuracy and efficiency.

Timeline

Driver Supervisor

Greyhound Bus Terminal
02.2025 - Current

Dispatcher

DATTCO
01.2024 - 02.2025

Delivery Driver

Amazon
11.2023 - 01.2024

Phlebotomist

Clinical Laboratories
06.2023 - 09.2023

Auditor

Penske
09.2022 - 06.2023

High School Diploma -

Wethersfield High School
Jessica Davoren