Jessica Davoren
Plainville,CT
Summary
Dynamic logistics professional with extensive experience at Greyhound Bus Terminal, excelling in schedule management and adaptive decision-making. Proven track record in optimizing operations and enhancing driver performance, ensuring compliance with OSHA standards. Recognized for effectively resolving customer inquiries and fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Driver Supervisor
Greyhound Bus Terminal
02.2025 - Current
- Supervised daily operations of bus schedules and driver assignments.
- Coordinated training sessions for new drivers on safety protocols and customer service standards.
- Monitored driver performance to ensure compliance with company policies and regulations.
- Assisted in resolving passenger inquiries and complaints efficiently.
- Collaborated with management to develop strategies for improving route optimization.
Dispatcher
DATTCO
01.2024 - 02.2025
- Coordinated daily transportation schedules to optimize route efficiency.
- Communicated effectively with drivers to ensure timely pickups and drop off.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Handled customer inquiries and resolved scheduling conflicts promptly.
- Facilitated timely and effective decision-making in high-pressure scenarios.
Delivery Driver
Amazon
11.2023 - 01.2024
- Delivered packages efficiently within designated timelines, ensuring customer satisfaction.
- Operated delivery vehicle safely and maintained compliance with traffic regulations.
- Utilized handheld devices for route optimization and package tracking.
- Collaborated with team members to enhance workflow and address delivery challenges.
Phlebotomist
Clinical Laboratories
06.2023 - 09.2023
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Prepared specimens for laboratory analysis, ensuring accuracy in labeling and documentation.
- Assisted in training new phlebotomists on procedures and best practices for specimen collection.
- Maintained cleanliness and organization of work area to promote a safe environment for patients and staff.
Auditor
Penske
09.2022 - 06.2023
- Reviewed documentation for accuracy, ensuring timely identification and resolution of issues.
- Assisted in developing audit plans based on risk assessments and organizational goals.
- Prepared comprehensive audit reports, summarizing findings and recommendations for management review.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Followed established auditing processes to meet internal and regulatory requirements.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Education
High School Diploma -
Wethersfield High School
Wethersfield, CTSkills
- Logistics coordination experience
- Adaptive decision making
- Task prioritization
- Schedule management
- Time management abilities
- OSHA compliance
Accomplishments
- Achieved good standing with workers by completing the information that that they need me to do with accuracy and efficiency.
Timeline
Driver Supervisor
Greyhound Bus Terminal
02.2025 - Current
Dispatcher
DATTCO
01.2024 - 02.2025
Delivery Driver
Amazon
11.2023 - 01.2024
Phlebotomist
Clinical Laboratories
06.2023 - 09.2023
Auditor
Penske
09.2022 - 06.2023
High School Diploma -
Wethersfield High School