Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional communication skills. Adept at learning, growing, and succeeding, given the opportunity.
Overview
14
14
years of professional experience
Work History
Police Records Clerk
Bossier City Police Department
Bossier City, Louisiana
11.2024 - Current
Inserted personal information and updated the status of traffic citations in a timely manner.
Followed confidentiality regulations to maintain privacy.
Provided customer care by responding to inquiries and requests for information on the phone, computer, or register.
Ability to manage multiple priorities at once.
Appearing as a fill-in to court and ensuring accurate information is recorded on the court dockets.
Responsible for filing important and confidential paperwork into their proper placeholders for detectives and officials to have access to when needed.
Caregiver, Special Needs
Morning Sun
Benton, Louisiana
04.2024 - 07.2025
Monitored clients' activity levels and helped prevent sedentary behavior.
Demonstrated strong problem-solving abilities in addressing challenges faced during the course of caregiving, resulting in effective resolutions.
Assisted a special needs teen with daily tasks, fostering independence and self-confidence.
I thoroughly enjoyed the happiness and bright attitude my client provided.
Retail Keyholder
Kid to Kid
Bossier City, Louisiana
12.2019 - 02.2021
Assisted customers with product inquiries and provided friendly service.
Trained and mentored new employees.
Bought in and priced new merchandise.
Supervised bank deposits and security procedures to support store opening and closing.
Gateway truck stop
Cashiers
Carthage, Texas
08.2014 - 09.2015
Counted and balanced cashier drawers.
Operated cash register and handled transactions efficiently.
Trained new staff on cash handling procedures and store protocols.
Security Officer
Margaritaville Casino
Bossier City, Louisiana
11.2012 - 08.2014
Monitored casino premises to ensure safety and security for all guests.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Verified photo IDs and tickets to allow guests passage.
Handled large-sum team member cash-outs (drops).
Managed to properly deal with an assortment of attitudes, both under and not under the influence.
Front Desk Receptionist
Margaritaville Casino
Bossier City, Louisiana
02.2011 - 11.2012
Managed reservations using hotel management software efficiently.
Assisted guests with check-in and check-out processes smoothly.
Monitored cash registers to ensure proper balancing at the end of shifts.
Resolved customer complaints promptly and professionally.
Education
Cosmetology
Blue Cliff College
LA
05-2012
High School Diploma -
Parkway High School
Bossier City, LA
05-2011
Skills
Confidentiality adherence
Recordkeeping skills
Multitasking
Effective communication
Conflict resolution
For proper explanation, I do have a substantial gap in work history due to being a stay-at-home mom for several years