Jessica Delgado
CA
Summary
Accomplished Crisis Residential Specialist with a proven track record at Momentum For Mental Health, adept in crisis management and patient interaction. Leveraged interdisciplinary care and HIPAA knowledge to enhance patient treatment plans, achieving significant improvements in patient outcomes. Skilled in both individualized care strategies and effective communication, consistently ensuring high-quality mental health support.
Overview
6
6
years of professional experience
Work History
Crisis Residential Specialist
Momentum For Mental Health
03.2018 - Current
- Observed strict regulations and procedures to keep group home safe and secure for both residents and staff members.
- Positively interacted with residents, which helped to demonstrate proper behavior and communication.
- Accompanied residents on shopping trips, to medical appointments and to recreational activities, providing careful supervision at all times.
- Assisted residents with daily self-care practices, meal preparation and household tasks and duties.
- Facilitated open communication between residents, families, and staff, fostering a positive community atmosphere within the facility.
- Mediated conflict to provide safe and secure environment through policy enforcement.
Personal Service Coordinator
Momentum For Mental Health
03.2022 - 04.2023
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Documented psychiatric services and responses to treatment in patient case files.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Mental Health Worker
Valley Medical Hospital
12.2021 - 04.2022
- Documented client progress in confidential files.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Observed and monitored client behavior and responses to treatment.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
Education
Associate of Arts - Liberal Arts And Sciences
DeAnza College
Cupertino06.2015
Skills
- Patient Interaction
- Exercise Safety
- Interdisciplinary Care
- Referral Coordination
- HIPAA Requirements
- Crisis Situations
- Individualized Care Plans
Languages
Spanish
Professional Working
Timeline
Personal Service Coordinator
Momentum For Mental Health
03.2022 - 04.2023
Mental Health Worker
Valley Medical Hospital
12.2021 - 04.2022
Crisis Residential Specialist
Momentum For Mental Health
03.2018 - Current
Associate of Arts - Liberal Arts And Sciences
DeAnza College
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