Jessica Delgado
Houston,Texas
Summary
Accomplished Senior Administrative Assistant with a strong track record in executive support and calendar management. Recognized for exceptional organizational skills and attention to detail, facilitating seamless operations and effective communication across teams.
Overview
18
18
years of professional experience
Work History
Senior Administrative Assistant
Frost Bank
Houston, TX
06.2018 - Current
- Managed complex executive calendars, travel arrangements, expense reporting, and time-sensitive scheduling needs.
- Provided high-level administrative and operational support to three private banking market managers for efficient execution of daily priorities.
- Coordinated market meetings, employee training, client events, and business development activities to ensure seamless execution and follow-up.
- Acted as a liaison between market managers, bankers, senior leadership, internal departments, clients, and external partners.
- Prepared executive correspondence, presentations, and reports while maintaining confidentiality and attention to detail.
- Managed special projects and deadlines, anticipating leadership needs to facilitate smooth operations.
- Updated daily, weekly, and monthly reports for distribution to private banking team members.
- Utilized Salesforce daily to extract information for reports and update customer data.
- Coordinated new-hire onboarding, ensuring employees are fully set up with necessary systems, access, equipment, and resources.
Executive Assistant/Office Manager
Guard Co. Insurance
Houston, TX
01.2012 - 12.2016
- Organized president's calendar, managing appointments effectively.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated scheduling of meetings with internal staff and external stakeholders to enhance collaboration.
- Managed procurement of office supplies to ensure seamless daily operations.
- Implemented streamlined filing system for paperwork management.
- Responded to phone inquiries for president, ensuring effective communication.
- Communicated with clients and vendors to facilitate smooth operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Administrative Assistant
Turk Investments Ltd.
Houston, TX
10.2008 - 07.2011
- Coordinated daily communication with bankers, attorneys, accountants, and title companies to streamline project processes.
- Resolved maintenance issues promptly to enhance tenant satisfaction and retention.
- Compiled comprehensive loan packages for construction and permanent financing to facilitate timely approvals.
- Negotiated competitive bids from subcontractors for construction projects.
- Marketed free-standing buildings and shopping centers for sale through various channels.
Education
BBA - Marketing
University of Houston
Houston, TX07-2017
Skills
- Executive support
- Calendar management
- Travel coordination
- Salesforce utilization
- Event planning
- Microsoft Office Suite
- Attention to detail
- Problem solving
- Confidentiality and discretion
- Confidential communication
- Executive communication
- Professional phone etiquette
- Strong organizational skills
- Office administration
Timeline
Senior Administrative Assistant
Frost Bank
06.2018 - Current
Executive Assistant/Office Manager
Guard Co. Insurance
01.2012 - 12.2016
Administrative Assistant
Turk Investments Ltd.
10.2008 - 07.2011
BBA - Marketing
University of Houston