Jessica Deyton
Mooresboro,NC
Summary
Dedicated healthcare professional with a proven track record at Rutherford Physicians, adept in teamwork and collaboration, and exceptional in customer service. Excelled in patient care, significantly enhancing patient satisfaction. Skilled in time management and problem-solving, consistently achieving efficiency in fast-paced environments. Demonstrates a friendly, positive attitude alongside strong clinical skills.
Overview
20
20
years of professional experience
Work History
CCMA
Rutherford Physicians
11.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
MOA
Rutherford Physicians
10.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Medical Office Assistant
Boiling Springs Family Medicine and Pediatrics
11.2018 - 06.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
CPT
St. Luke's Hospital
03.2016 - 10.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Organized daily work based on collection priority.
CNA
White Oak Manor
03.2005 - 04.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
High School Diploma -
Isothermal Community College
Spindale, NC06-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
Timeline
CCMA
Rutherford Physicians
11.2024 - Current
MOA
Rutherford Physicians
10.2021 - Current
Medical Office Assistant
Boiling Springs Family Medicine and Pediatrics
11.2018 - 06.2020
CPT
St. Luke's Hospital
03.2016 - 10.2018
CNA
White Oak Manor
03.2005 - 04.2015
High School Diploma -
Isothermal Community College
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