Jessica Dicken
Mechanicsville,VA
Summary
Organized crew trainer with several months of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and professionally committed to contributing to company goals and growth.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
Ashland, VA
01.2024 - Current
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Encouraged open communication between trainees and management throughout the learning process.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Ensured that all safety protocols were followed during training sessions.
Outside Sales Representative
Mc Fence And Deck
Ashland , VA
05.2023 - 09.2023
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Generated leads through cold calling, networking events, referrals.
- Responded promptly to customer inquiries via phone or email.
- Negotiated contracts with customers to close deals in a timely manner.
Education
Some College (No Degree) - Business Administration And Management
J Sargeant Reynolds Community College
Richmond, VASkills
- Policies and Procedures
- Processing payments
- Performance Evaluation
- Team leadership and supervision
- Learning Platforms
- Employee Onboarding
- Customer Service-Oriented
- Motivated Team Player
- Problem-Solving
- Friendly and cheerful
- Goal-Oriented
Accomplishments
- Deans list
- Presidents list
- National Society of High School Scholars
References
References available upon request.
Timeline
Crew Trainer
McDonald's
01.2024 - Current
Outside Sales Representative
Mc Fence And Deck
05.2023 - 09.2023
Some College (No Degree) - Business Administration And Management
J Sargeant Reynolds Community College