Jessica Dittrich
Sheboygan
Summary
Dynamic professional with experience at Americollect, excelling in debt negotiation and customer service. Proven ability to resolve conflicts and manage accounts effectively, ensuring compliance with consumer protection laws. Recognized for strong attention to detail and active listening skills, driving successful payment outcomes while maintaining positive client relationships.
Overview
12
12
years of professional experience
Work History
Collector
Americollect
Manitowoc
08.2022 - Current
- Adhered strictly to all applicable federal laws governing consumer protection rights during collection activities.
- Utilized various communication channels to contact debtors and negotiate settlements.
- Reached out to customer to pursue payments, remind of obligations and discuss default procedures.
AT HOME DAYCARE PROVIDER
My Home International
Sheboygan
09.2013 - 06.2022
- Observed children's behavior and development, reported any concerns to parents or guardians.
- Provided nutritious snacks and meals according to established guidelines.
Education
High School Diploma -
NORTH HIGH SCHOOL
Sheboygan, WI06-2002
Skills
- Time management
- Customer service
- Debt negotiation
- Negotiation techniques
- Conflict resolution
- Payment processing
- Attention to detail
- Account management
- Active listening
- Problem solving
- Interpersonal skills
- Time management abilities
- Multitasking
Timeline
Collector
Americollect
08.2022 - Current
AT HOME DAYCARE PROVIDER
My Home International
09.2013 - 06.2022
High School Diploma -
NORTH HIGH SCHOOL