Jessica Dufrane
New London,WI
Summary
Dynamic professional with a proven track record in office administration and customer service at Tuffy Boats and Pacon Corporation. Skilled in organizing operations and enhancing customer relations, I excel in data entry and scheduling. Recognized for training new employees and delivering exceptional service, I am committed to achieving excellence in every task.
Overview
27
27
years of professional experience
1
1
Certification
Work History
LSR Driver
MedSpeed
11.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Office Manager
Tuffy Boats
09.2019 - 09.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Resolved customer inquiries and complaints with timeliness and professionalism
- Created and maintained filing systems to ensure accurate record keeping
- Delivered quality customer service to staff and customers
- Purchased office supplies and equipment to replenish inventory
- Processed payrolls on a biweekly basis using accounting software
- Coordinated with vendors to purchase necessary supplies in a timely manner
Department Coordinator
Pacon Corporation Neenah
12.1997 - 09.2019
- Trained new employees on the various functions of the department
- Helped organize special projects related to the departments core objectives
- Creating new products and entering into database
Education
High School Diploma -
Kimberly High School
Kimberly05-1993
Skills
- Customer service
- Organizational skills
- Office administration
- Data entry-Word, Excel, Microsoft Office
- Customer Relations
- Administrative Support
- Scheduling
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
LSR Driver
MedSpeed
11.2024 - Current
Office Manager
Tuffy Boats
09.2019 - 09.2024
Department Coordinator
Pacon Corporation Neenah
12.1997 - 09.2019
High School Diploma -
Kimberly High School
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