Jessica Durazo
Riverside,CA
Summary
Experienced mixologist with a strong commitment to providing exceptional customer service and upholding safe food handling practices. Possessing extensive knowledge of diverse drink recipes and well-prepared to cater to various tastes and preferences. Skilled multitasker that thrives in fast-paced, high volume establishments where efficiency is key.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Beverage Cart Server
Oak Valley Golf Club
11.2024 - Current
- Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
- Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
- Increased sales revenue by upselling premium beverage options and utilizing persuasive selling techniques.
- Operated the POS system to facilitate cash and credit transactions.
Craft Cocktail Bartender
Don Orange
04.2024 - 03.2025
- Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.
- Provided exceptional customer service and a welcoming atmosphere.
- Kept the bar stocked with liquors, juices, and garnishes for drinks.
Bartender
Buffalo Wild Wings
01.2024 - 07.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender/Waitress
Tuscanos Pizza And Pasta
04.2023 - 01.2024
- Obtained cash bank and stocked service bar to prepare for operation.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender Shift Manager
Rock And Brews
10.2021 - 04.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender/Waitress
Buffalo Wild Wings
08.2015 - 09.2021
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Courtesy Clerk
Stater Bros Markets Inc
02.2020 - 06.2020
- Assisted customers in locating products.
- Replenished shelves with new inventory
- Retrieved and sanitized shopping carts from parking areas.
Cashier/Customer Service
Forever 21
11.2016 - 02.2017
- Providing accurate cash and card transactions
- Assisted creating attractive displays
- Recommended merchandise based on individuals request.
Server/Cashier
Enzo's Pizza and Pasta
02.2014 - 08.2015
- Provided excellent wait service to ensure customer satisfaction
- Made suggestions based on guests preferences.
Education
High school diploma -
Arlington High School
Riverside, CA06.2013
Skills
- Suggestive Seller
- Detail Oriented
- Quick and Efficient
- Adaptable Learner
- Supportive Interpersonal Skills
- Creative Solution Developer
Certification
ServSafe Alcohol July, 2025
ServSafe Food Protection Manager Certification December, 2027
Timeline
Beverage Cart Server
Oak Valley Golf Club
11.2024 - Current
Craft Cocktail Bartender
Don Orange
04.2024 - 03.2025
Bartender
Buffalo Wild Wings
01.2024 - 07.2024
Bartender/Waitress
Tuscanos Pizza And Pasta
04.2023 - 01.2024
Bartender Shift Manager
Rock And Brews
10.2021 - 04.2023
Courtesy Clerk
Stater Bros Markets Inc
02.2020 - 06.2020
Cashier/Customer Service
Forever 21
11.2016 - 02.2017
Bartender/Waitress
Buffalo Wild Wings
08.2015 - 09.2021
Server/Cashier
Enzo's Pizza and Pasta
02.2014 - 08.2015
High school diploma -
Arlington High School
Similar Profiles
Spencer PayneSpencer Payne
Assistant Golf Coach at Jerry Wong Golf AcademyAssistant Golf Coach at Jerry Wong Golf Academy
Austin CassAustin Cass
Assistant Golf Professional at Redlands Country ClubAssistant Golf Professional at Redlands Country Club
Barbi GeorgeBarbi George
Director of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf ClubDirector of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf Club