Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Elias

San Antonio

Summary

As a professional healthcare technician and NRCMA ready to contribute to a medical office I offer extensive hands-on experience in patient care and physician assistance. Known for strong team collaboration and adaptability in dynamic environments. Skilled in enhancing clinic efficiency and ensuring HIPAA compliance. A reliable team player and skilled EMR/EHR implementation, dedicated to improving patient experiences through compassionate communication and attention to detail.


Overview

15
15
years of professional experience
1
1
Certification

Work History

NRCMA/Technician

GCSA
11.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment such as scopes, wires and bougie dilators
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Facilitated successful implementation of electronic health records system, streamlining information access and improving communication between healthcare providers.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians with procedures, including preparing operating room and sterilizing equipment, ensuring accuracy and adherence to safety protocols.
  • Collect and prepared specimens placing them in proper bottles and tubes with the proper patient information and with the physicians orders.
  • Ensured accurate record-keeping for specimen tracking, updating information as needed and maintaining confidentiality.
  • Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.
  • Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

National Certified Medical Assistant

UTC Health and Rehab
10.2014 - 03.2015
  • Reduced wait times for patients by efficiently managing appointment schedules and utilizing effective communication skills.
  • Conducted diagnostic tests, such as EKGs and preformed phlebotomy task efficiently while ensuring minimal discomfort for patients.
  • Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
  • Supported patient adherence to treatment plans by conducting follow-up calls after appointments, increasing overall compliance rates.
  • Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
  • Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, vital signs, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Collected billing information and sent to billing office

National Certified Medical Assistant

Allied HealthGroup Staffing
07.2014 - 09.2014
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.

National Certified Medical Assistant

UTHSCSA
09.2010 - 12.2013
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Taught patients about medications, pre- and post- procedures, and care plan instructions.
  • Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
  • Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
  • Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient procedures, appointments, X-rays, labs and referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Refilled medications and contacted insurance for prior auth when needed
  • Complied pathology reports for physicians review

Education

Associate of Arts -

San Antonio College
San Antonio, TX
05-2015

No Degree - Certified Medical Assistant

NIT
San Antonio, TX
05-2007

Skills

  • Attention to detail
  • Works Well Under Pressure
  • Multitasking and organization
  • Vital signs monitoring
  • HIPAA compliance
  • Professionalism and ethics
  • Sterilization techniques
  • Reliable team player
  • Direct patient care
  • Specimens collection and processing
  • CPR
  • EMR / EHR

Certification

  • NRCMA -National Registered Certified Medical Assistant

Timeline

NRCMA/Technician

GCSA
11.2017 - Current

National Certified Medical Assistant

UTC Health and Rehab
10.2014 - 03.2015

National Certified Medical Assistant

Allied HealthGroup Staffing
07.2014 - 09.2014

National Certified Medical Assistant

UTHSCSA
09.2010 - 12.2013

Associate of Arts -

San Antonio College

No Degree - Certified Medical Assistant

NIT

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