JESSICA ELLIS
Clarksville,Tn.
Summary
Results driven, culturally aware and resourceful individual, bringing top-notch skills in oral and written
communication, active listening and analytical problem-solving techniques. Enhances customer experiences
by employing service-oriented behaviors, understanding customer desires, and providing customized
solutions to build loyalty. Team building and motivator.
Overview
18
18
years of professional experience
1
1
Language
Work History
Purchasing Coordinator
Contract Services LLC
Nashville, TN.
09.2022 - Current
- Reduced material spending from and average of 33% to 27%
- Maintained complete documentation and records of all purchasing activities
- Monitored all purchase requisitions and handled adjustments with vendors
- Maintained consistent communication with stores and suppliers to solve diverse supply chain problems involving numerous sources, logistics, and scheduling factors and confirm and track orders and verify price revisions on purchase orders
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
- Verified delivery of correct materials amounts and processed and returns necessary.
Pro Account Sales Associate/Department Supervisor
The Home Depot Inc
Clarksville, Tn.
05.2005 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Inform clients of upcoming events, new products and savings opportunities
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Trained and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets and encouraged cross-selling to drive revenue
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening
- Decreased inventory shrinkage by controlling markdowns and keeping accurate inventory numbers
- Processed in person as well as phone sales and provided sales documentation for proper record keeping.
Education
Bachelor of Science - Organizational Leadership
Bethel University
High School Diploma - undefined
Northwest High School
Skills
- Microsoft Office proficiency
- Team Building
- Cultural Awareness
- Problem-Solving
- Data Entry
- Multitasking Abilities
- Decision-Making
- Attention to Detail
- 20-20 Design
- Critical Thinking
- Good Telephone Etiquette
- Self-Motivated
- Cost tracking
- Purchasing coordination
- Contract Negotiation
- Procurement
- Budgeting
- Account management
- Vendor sourcing
- Bid coordination
- Process Development
- Document preparation
- Reporting knowledge
- Profit and loss understanding
- Coaching and mentoring
- Skilled with both hand and power tools
- Equipment operation
- Staff Management
- Conflict Resolution
- Organizational Development
- Scheduling
Interests
Published first book in 2015
Created material purchasing templates to reduce overspending and under ordering
Volunteered in partnership with KABOOM to build 1000 parks in 1000 days within walking distance of
every at risk child in America (3 years)
Volunteered with the Sheriffs department to bring community awareness about domestic violence
through the "Remember my Name" Project (4 years)
Additional Information
- ACCOMPLISHMENTS , Graduated with Honors from Bethel University Exceeded individual $1 million sales goals year after year Received the "Orange Juiced" award $1000 bonus for Living the Core Values Awarded double Platinum and Diamond award for outstanding customer service. Total of 156 awards Two time-# 1 Specialty sales associate in the district All Star award winner 3 times $250 bonus each time
Timeline
Purchasing Coordinator
Contract Services LLC
09.2022 - Current
Pro Account Sales Associate/Department Supervisor
The Home Depot Inc
05.2005 - 09.2022
Bachelor of Science - Organizational Leadership
Bethel University
High School Diploma - undefined
Northwest High School
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