Jessica Eltareb
Chowchilla,CA
Summary
I am seeking a position that will allow me to demonstrate my abilities and skills, learn new skills, and be an asset to my employer and grow within the company.
Overview
9
9
years of professional experience
Work History
Personal Banker
Wells Fargo Bank, N.A.
03.2013 - 09.2021
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Followed up with customers to gather feedback and provide additional assistance.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Financial Services Representative
Educational Employees Credit Union
10.2020 - 05.2021
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Maintained updated records of all financial transactions to support traceability.
- Advised clients on favorable investment opportunities to meet established financial goals.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Le Grand High School
Le Grand, CACriminal Justice
Merced College
Merced, CASkills
- Bilingual: English, Spanish
- Multi-tasking ability
- Team Player
- Underwriting Assistance
- Motivational Techniques
- Assist Tellers
- Safe Deposit Box Oversight
- Cash Handling
- Monthly Audits
- Branch Operations
Languages
Spanish
Native or Bilingual
Timeline
Financial Services Representative
Educational Employees Credit Union
10.2020 - 05.2021
Personal Banker
Wells Fargo Bank, N.A.
03.2013 - 09.2021
High School Diploma -
Le Grand High School
Criminal Justice
Merced College
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