Microsoft Excel
Jessica Engh
Floodwood,MN
Summary
Motivated and well-organized data entry professional with over 4 years of experience in the field. Experience working with large-scale clients and their customers to build and retrain relations. Worked within time constraints from a home office without issue or need for outside pressure.
Overview
16
16
years of professional experience
Work History
Operator
Snowdog Bakery & Boutique
01.2024 - Current
- Worked outside in all weather conditions.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Self-motivated, strong sense of personal responsibility.
- Made sure that products were produced on time and are of good quality.
- Inspected products and equipment to maintain quality and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
Social Media Evaluator
Appen Limited
08.2018 - 05.2024
- Analyzed and determined if advertisements and promoted posts follow guidelines put forth by social media websites
- Analyzed and corrected approximately 10,000 different advertisements
- Aided in further promoting businesses on social media by pushing ads to correct demographics.
- Escalate any illegal content to proper authorities to keep search results and posts advertiser and user friendly, including reviewing reported posts for abusive materials and/or harmful content
- Perform data entry to correct information provided and ensure it is archived and categorized properly
- Held satisfaction score with clients exceeding 90%.
- Met multiple deadlines using strong task prioritization skills.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- A-B tested ad campaigns to optimize performance and drive improved ROI.
Volunteer
United States Census
01.2009 - 12.2010
- Conducted surveys and data for The United States Census, with focus on indigenous outreach
- Travel to reservations and communicate the importance of indigenous representation in the census
- Collaborated with local community leaders to raise awareness and promote census participation
- Engage face-to-face and through written means to provide support and answer any questions and concerns
- Managed a team of 3 to 8 members to coach on etiquette and racial sensitivity within indigenous communities to successfully connect with clients, increasing relations and impact by approximately 80%.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree -
EdX Backyard Meteorology
01.2024
No Degree -
Rouxbe Culinary
01.2019
High School
Floodwood, MN01.2014
Skills
- Project Management
- Work Scheduling
- Flexible Schedule
- Problem-Solving
- Customer Service
- Analytical Thinking
- Effective Communication
- Attention to Detail
- Data entry proficiency
- Computer Skills
- Community Engagement
- Telephone Etiquette
Software
Microsoft Word
Windows OS
Adobe Photoshop
Adobe Lightroom
Timeline
Operator
Snowdog Bakery & Boutique
01.2024 - Current
Social Media Evaluator
Appen Limited
08.2018 - 05.2024
Volunteer
United States Census
01.2009 - 12.2010
No Degree -
EdX Backyard Meteorology
No Degree -
Rouxbe Culinary
High School
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