Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Enriquez

Boynton Beach

Summary

Versatile skill set developed in fast-paced property management environment, seeking to transition into new field. Extensive experience in tenant relations and property maintenance, with strong administrative and organizational abilities. Dedicated to applying these skills to achieve operational efficiency and positive outcomes in new role.

Overview

7
7
years of professional experience

Work History

Assistant Property Manager

Rent Florida Realty
07.2023 - 02.2025
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.

Assistant Manager

Stout Management
02.2022 - 06.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Assistant Property Manager

Olen Living
08.2018 - 01.2022
  • Provided excellent customer service to potential tenants by answering questions regarding rental properties and assisted with application process.
  • Maintained attention to detail and preformed customer service and general clerical work accurately despite of frequent interruptions.
  • Assist the Property Manager with establishment of the Property Management plan, preventative maintenance policies and procedures and property operation manual.
  • Maintained up-to-date tenant and vendor contact information; performed administrative duties relevant to property management and other real estate functions.
  • Developed and used extensive knowledge of HUD and Section 8 policies, YARDI, and procedures to ensure accuracy for residents.
  • Trained new employees on Company's culture, procedures and YARDI Voyager.
  • Implemented standard accounting procedures in processing monthly rent ensuring accuracy of rent payments.
  • Maintain accurate records of all financial transactions with timely submission of property invoices, resident security deposit dispositions and bank deposits.
  • Collected rental payments, secure bank deposits, processed apartment security deposits and manages accurate records of deposits.

Education

GED -

American Academy of Pincrest
Miami, FL
02.2020

Skills

  • Collection Actions
  • Community Policies
  • Leasing Terms and Specifications
  • Data entry
  • Model Property Preparation
  • Customer Service
  • Bilingual English and Spanish
  • Experience with Entrada and Yardi, Appfolio and MRI
  • Payment collection
  • Unit inspection
  • Onsite tours
  • Housing regulations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Property Manager

Rent Florida Realty
07.2023 - 02.2025

Assistant Manager

Stout Management
02.2022 - 06.2023

Assistant Property Manager

Olen Living
08.2018 - 01.2022

GED -

American Academy of Pincrest

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Jessica Enriquez