JESSICA EVANS
Brandywine,MD
Summary
Experienced [Job Title] highly skilled at administering business needs with efficiency and accuracy. Possess more than [number] years’ experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs. Seeking leadership position with [type] organization in [description] industry.
Overview
7
7
years of professional experience
Work History
Command Center Operator
Parking Management Inc
Washington, DC
06.2015 - 10.2017
- Manage office supplies, vendors, organization and upkeep.
- Answer and managed incoming and outgoing calls while recording accurate messages.
- Open and properly distributed incoming mail.
- Greet numerous visitors, including VIPs, vendors and interview candidates.
- Verify personal and payment information on guest accounts was accurate and complete.
- Maintain a clean reception area, including lounge and associated areas.
- Organize all new hire, security and temporary paperwork.
- Obtain signatures for financial documents and internal and external invoices.
Lead Cashier
Lowe's Home Improvement
Alexandria, VA
10.2010 - 04.2015
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Effectively managed a high-volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Gathered and verified all required customer information for tracking purposes.
- Scheduled and led weekly store meetings for all employees.
- Trained and developed new associates on POS system and key sales tactics.
Education
Bachelor of Science - Business Administration
Strayer University
2018
Skills
- Self-starter MS Office proficiency
- Highly organized Ability to provide administrative support
- Articulate and well-spoken Works well under pressure
- Excellent communication skills Invoice processing
- Leadership abilities Filing and data archiving
- Complex problem solving
- Data management
- Clerical support
- Team building
- Microsoft Office expertise
- High accuracy
Timeline
Command Center Operator
Parking Management Inc
06.2015 - 10.2017
Lead Cashier
Lowe's Home Improvement
10.2010 - 04.2015
Bachelor of Science - Business Administration
Strayer University