Jessica Fenlong
Hermon,NY
Summary
Detail-oriented office assistant with strong customer service skills. Experienced in data entry and inventory management, ensuring efficient daily operations. Ready to contribute to team success and enhance office productivity. Results-driven office assistant with expertise in managing daily operations and maintaining accurate records. Known for strong attention to detail and effective communication skills, fostering a productive office environment. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
9
9
years of professional experience
Work History
Office Assistant 2 (Mail Services)
SUNY Potsdam
Potsdam, New York
07.2017 - Current
- Provided customer service, addressing inquiries and resolving issues promptly.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Facilitated communication within the office and with external partners.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Managed daily office operations and maintained a clean and efficient workspace.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered and directed phone calls to appropriate staff members.
- I use Excel to create monthly spreadsheets for billing for each department.
- Manage work-study schedules. I use Excel to manage the work-study students budgets.
Education
Practical Nurse - Nursing
Suny Canton
Canton 05-2011
Skills
- Mail handling
- Bookkeeping
- Call handling
- Scheduling
- Office supply management
- Documentation and reporting
- Office management
- Administrative support
- Spreadsheet management
- Supply management
- Data entry
Timeline
Office Assistant 2 (Mail Services)
SUNY Potsdam
07.2017 - Current
Practical Nurse - Nursing
Suny Canton