Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Figueroa

Houston

Summary

A diligent student seeking employment. Prepared to use my abilities to support a company's objective. Introducing a fresh mindset and readiness to leran new programs. Experienced with bilingual customer service, focusing on resolving customer issues effectively.Team-oriented and adaptable, excelling in communication and problem-solving.


Overview

5
5
years of professional experience

Work History

Pharmacy Care Representative

HEB Pharmacy
11.2022 - Current
  • Facilitated seamless communication within the pharmacy team, resulting in improved workflow efficiency and teamwork dynamics.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Consistently met or exceeded company performance metrics related to productivity, accuracy, quality assurance evaluations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Maintained the highest level of patient confidentiality by diligently adhering to HIPAA regulations and company privacy policies.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Ensured medication accuracy and safety through meticulous prescription verification and dispensing processes.

Cashier

HEB Grocery Store
07.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Deli Clerk

HEB Grocery Store
01.2020 - 06.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Business Management

Houston Community College
Houston, TX
05-2026

High School Diploma -

Houston Gateway Academy
Houston, TX
05-2019

Skills

  • Ability to multitask
  • Time Management
  • Fast Learner
  • Adaptability
  • Ability to work in a team
  • Strategic Planing
  • Excellent Customer Service
  • Detail Oriented

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Care Representative

HEB Pharmacy
11.2022 - Current

Cashier

HEB Grocery Store
07.2022 - 11.2022

Deli Clerk

HEB Grocery Store
01.2020 - 06.2022

Business Management

Houston Community College

High School Diploma -

Houston Gateway Academy

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Jessica Figueroa