Summary
Overview
Work History
Education
Skills
Shadowing
CERTIFICATIONS
COMMUNITY VOLUNTEERING
Timeline
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Sierra Louise Fernandez

Bay City

Summary

Motivated and dedicated pre-pharmacy student with a strong commitment to serving my rural hometown community. Known for genuine compassion and empathy toward others and their overall well-being. Demonstrated ability to learn quickly, adapt to new challenges, and overcome adversity. Fully committed to making a meaningful impact in the pharmacy field,one patient at a time.

Overview

5
5
years of professional experience

Work History

Pharmacy Care Representative

HEB Pharmacy
06.2024 - Current
  • Fostered customer loyalty by consistently delivering excellent service with compassion, empathy, and professionalism.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Ensured medication accuracy and safety through meticulous prescription verification and dispensing processes.
  • Supported a positive pharmacy environment by maintaining clean, organized workspaces and adhering to strict safety protocols.
  • Maintained the highest level of patient confidentiality by diligently adhering to HIPPA regulations and company privacy policies.
  • Assisted in reducing medications errors by conducting thorough medication reconciliation during patient transitions of care.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Re-stocked shelves with prescribed medications and health care products.


Waitress

Cortez Cafe
05.2020 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Managed order accuracy, effectively communicating with kitchen staff to fulfill customer requests.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests. Alongside the increase of prices I was able to communicate with customers of the updates to the menu prices.
  • Managed the closing shift by sanitation, restocking, and preparing for the following day. Ensured that the following shift was prepared and handed off properly.

Education

Major - Biology

UNIVERSITY OF HOUSTON, 8/2025-5/2026
Houston, TX

Associate of Science - Biology

WHARTON COUNTY JUNIOR COLLEGE
Wharton, TX
05-2025

High School Diploma -

BAY CITY HIGH SCHOOL
Bay City, TX
05-2024

Skills

  • Prioritization and time management
  • Team motivation and leadership
  • Attention to detail orientation
  • Communication strategy
  • Active listening capabilities
  • Critical thinking

Shadowing

Clinical Pharmacy Shadowing- Mathew Nguyen | Matagorda Regional Hospital, Bay City, Texas | 06/2025– 08/2025

  • Observed clinical pharmacists working with multidisciplinary healthcare teams to optimize patient medication regimens.
  • Gained insight into clinical decision-making, including adjustments of drug therapies based on lab results and patient conditions.
  • Participated in patient rounds and discussions regarding the appropriate use of medications, drug interactions, and side effects.
  • Learned about the role of the pharmacist in preventing medication errors.


CERTIFICATIONS

  • Pharmacy Technician, 05/13/2024
  • Medical Assistant, 05/25/2023
  • CPR, 09/18/2020

COMMUNITY VOLUNTEERING

  • Matagorda Regional Medical Center Foundation, summer 2025
  • First Baptist Foster Kids Support Group, 7/14/25
  • Volunteer support for visually impaired individual, summer 2025
  • Avir Nursing Home, summer 2025
  • Bay City High School Academic tutor- pharmacology, present

Timeline

Pharmacy Care Representative

HEB Pharmacy
06.2024 - Current

Waitress

Cortez Cafe
05.2020 - 08.2021

Major - Biology

UNIVERSITY OF HOUSTON, 8/2025-5/2026

Associate of Science - Biology

WHARTON COUNTY JUNIOR COLLEGE

High School Diploma -

BAY CITY HIGH SCHOOL

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