Jessica Flores
Las Vegas
Summary
Analytical and adaptable leader known for effective communication and problem-solving skills in high-pressure environments. Committed to creating positive atmospheres that enhance customer/classroom satisfaction.
Overview
7
7
years of professional experience
Work History
Floor Supervisor
Resorts World Casino
Las Vegas, NV
08.2021 - Current
- Supervised daily operations, ensuring compliance with gaming regulations and company policies.
- Trained and mentored staff on customer service protocols and operational procedures.
- Monitored gaming floor activities, addressing issues promptly to maintain a safe environment.
- Coordinated team schedules, optimizing staffing levels during peak hours for efficiency.
Art Teacher
Aviation's Charter School
Las Vegas, NV
07.2025 - 09.2025
- Developed and implemented engaging art curriculum aligned with educational standards.
- Guided students in exploring various artistic techniques and mediums to enhance creativity.
- Organized student art exhibits to showcase individual and collaborative projects.
- Fostered a positive learning environment that encouraged artistic expression and confidence.
Classroom Aide
Elaine Wynn Elementary School
Las Vegas, NV
10.2023 - 01.2024
- Assisted teachers in classroom management and organization to enhance learning environments.
- Supported students with diverse learning needs through tailored instructional strategies.
- Facilitated small group activities to promote collaborative learning and engagement.
- Implemented classroom routines and procedures to maintain order and efficiency.
Front Desk Agent
The Strat
Las Vegas, NV
01.2020 - 08.2021
- Managed guest check-ins and check-outs efficiently, ensuring seamless arrival experiences.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Coordinated room assignments and special requests, optimizing occupancy and service levels.
- Collaborated with housekeeping to maintain cleanliness and readiness of guest rooms.
Dental Assistant
Las Vegas Dental
Las Vegas, NV
09.2019 - 02.2021
- Assisted in patient procedures, ensuring comfort and adherence to safety protocols.
- Managed sterilization of instruments, maintaining compliance with health regulations.
- Supported dental team during treatments, enhancing workflow efficiency.
- Educated patients on oral hygiene practices, improving overall patient satisfaction.
Education
Bachelor of Science - Early Childhood Education
University of Phoenix
Tempe, AZ12-2026
Graduate Certificate - Dental Assisting
Pima Medical Institute
Las Vegas, NV01-2020
Skills
- Customer satisfaction
- Group and individual instruction
- Collaborative learning
- Team leadership
- Customer relations
- Conflict resolution
Accomplishments
A member of the Indigenous Educators community and the Honors Society.
Timeline
Art Teacher
Aviation's Charter School
07.2025 - 09.2025
Classroom Aide
Elaine Wynn Elementary School
10.2023 - 01.2024
Floor Supervisor
Resorts World Casino
08.2021 - Current
Front Desk Agent
The Strat
01.2020 - 08.2021
Dental Assistant
Las Vegas Dental
09.2019 - 02.2021
Bachelor of Science - Early Childhood Education
University of Phoenix
Graduate Certificate - Dental Assisting
Pima Medical Institute