Jessica Ford-Henderson
Houston,TX
Summary
Conscientious and detail-oriented Medical Office Specialist with excellent training in managing complex and high-volume clerical work. Mindful of all standards and practices pertaining to health safety and patient confidentiality. Superb team player as well as a strong independent worker. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Finco
Cashier Customer Service
04.2016 - 08.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Assisted customers with inquiries and provided exceptional service resulting in positive feedback from shopp
Domino’s Pizza
Customer Service Represenative
06.2018 - 12.2018
- Increased customer satisfaction by providing prompt and accurate pizza preparation.
- Streamlined kitchen processes for enhanced efficiency and reduced food waste.
- Collaborated with team members to ensure timely order completion and customer satisfaction.
- Maintained a clean and organized work environment, adhering to strict health and safety guidelines.
Cashier
Whatta Burger Drive In
09.2013 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Skills
Insurance verification Process billing Respond to emails Healthcare coding Electronic health records Patient scheduling Confidentiality of sensitive information Assist with patient flow Document production
Certification
Business Technology
Education
Business Technology
Houston Community College
Houston, TX 08.2022 - Current
Timeline
Business Technology
Houston Community College
08.2022 - Current
Domino’s Pizza
Customer Service Represenative
06.2018 - 12.2018
Finco
Cashier Customer Service
04.2016 - 08.2022
Cashier
Whatta Burger Drive In
09.2013 - 12.2013
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