Jessica Foster
Massena,NY
Summary
Dynamic leader with a proven track record at The Country Corner Market, excelling in operations management and customer service. Expert in enhancing workflow processes, building strong networks, and fostering customer relationships. Skilled in staff training and development, demonstrating a strong work ethic and dependability. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Country Corner Market
11.2019 - 05.2022
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Walmart
Customer Service Manager
08.2010 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Nursing
North Country Community College
Malone, NYSkills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staffing
- Operations Oversight
- Payroll Processing
- Strong Work Ethic
- Dependable and reliable
- Accurate record keeping
- Document Management
- Customer Service
- Effective leader
- Customer Service Management
- Staff training/development
- Scheduling
- Inventory Control
- Schedule Management
- Purchasing and planning
- Direct Sales
- Staff Scheduling
- Employee Motivation
Accomplishments
President list with a 3.6 GPA Fall 2023
Certification
Class A & B Operator for Underground Storage tanks
Work Preference
Work Type
Full TimeInternshipContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company Retreats4-day work weekCompany CultureTimeline
Owner/Operator
The Country Corner Market
11.2019 - 05.2022
Walmart
Customer Service Manager
08.2010 - 12.2019
Class A & B Operator for Underground Storage tanks
Nursing
North Country Community College
Similar Profiles
Ariana DanielsAriana Daniels
Cashier at Ramos Country CornerCashier at Ramos Country Corner
Quentin AllisonQuentin Allison
Customer Service Representative at Corner MarketCustomer Service Representative at Corner Market
Stephanie RutherfordStephanie Rutherford
Manager at Corner on the MarketManager at Corner on the Market