Jessica Fotofili
Reno,NV
Summary
Dedicated professional with a strong skill set and training seeking to gain experience and advance in career. Committed to surpassing goals, improving skills, and achieving organizational objectives. Excited to tackle new challenges and contribute positively in a fulfilling position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Geneva10 Fulfillment
Sparks, NV
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Admissions Coordinator/Receptionist
Arden Park Post Acute
Sacramento, CA
06.2023 - 06.2024
- Coordinated application processing and admissions support services, including scheduling appointments and assisting with advising.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Assembly Line Production Worker
Tesla
Fremont, CA
01.2023 - 06.2023
- Executed a range of construction and assembly duties proficiently.
- Coordinated with colleagues to optimize production processes and maintain efficiency.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
Caregiver/Personal Assistant
Care.com
Sacramento, CA
01.2022 - 12.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Customer Service Representative
GAT Airline Ground Support
Sacramento, CA
05.2020 - 12.2021
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Consistently ensured high-level security measures were followed.
- Managed escalations from unhappy customers, collaborating with management for swift resolutions.
- Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
- Responded proactively and positively to rapid change.
Education
Certificate - Medical Administrative Specialist
Techskills of Sacramento
Sacramento, CASkills
- Customer service
- Phone etiquette
- Microsoft Word
- Customer support
- Front desk
- Typing
- Clerical experience
- Communication skills
- Order fulfillment
- Warehouse operations
- Material handling
- Quality control
- Assembly and production
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Warehouse Associate
Geneva10 Fulfillment
11.2024 - Current
Admissions Coordinator/Receptionist
Arden Park Post Acute
06.2023 - 06.2024
Assembly Line Production Worker
Tesla
01.2023 - 06.2023
Caregiver/Personal Assistant
Care.com
01.2022 - 12.2022
Customer Service Representative
GAT Airline Ground Support
05.2020 - 12.2021
Certificate - Medical Administrative Specialist
Techskills of Sacramento