Jessica Fowler
Piedmont,SC
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
Work History
Inside Sales Specialist
Cameron Ashley Building Products
01.2024 - Current
- Increased sales revenue by efficiently managing a high volume of inbound leads/calls and promptly responding to customer inquiries.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Streamlined th sales process by implementing CRM software (salesview) to track lead progress, organize customer information, and monitor sales performance.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
- Assisted in training new inside sales representatives on company processes, product offerings, and best practices for maximizing sales potential.
- Enhanced team collaboration by sharing successful strategies during weekly meetings, fostering an environment of continuous learning and improvement.
- Supported territory expansion initiatives by researching prospective clients within designated regions.
- Answered customers' questions regarding products, prices, and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Created and updated customer accounts with relevant information.
- Used CRM software to maintain detailed contact logs and account records.
- Managed friendly and professional customer interactions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with marketing team to develop targeted campaigns for specific products and services, resulting in increased lead generation.
Sales Specialist
MPF Products
08.2019 - 12.2023
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Accepted and processed customer payments and balanced receipts and cash.
- Created and implemented sales strategies to successfully meet company targets.
- Listened to customer needs and proposed matching solutions from the company product line.
- Drafted, finalized, and submitted paperwork to complete sales.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Drove team revenue totals by bringing in top sales numbers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Interacted with approximately 50 customers daily to provide personalized product guidance, resolve issues, and open new accounts.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Provided first-rate service to all customers and potential customers
- Motivated and trained multiple team members to meet and exceed sales goals through positive reinforcement
- Used Global Shop, quick books, inflow, and Microsoft to research customer accounts to determine whether credits or adjustments needed to be made
- Trained and mentored new sales representatives
- Utilized CRM software to manage customer accounts and track performance metrics
Preschool Lead Teacher
The Goddard School
01.2018 - 04.2019
- Planned and prepared activities for 4 year old students.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Improved academic performance by diversifying teaching techniques.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Completed documentation on individual children and teachers for recordkeeping.
- Provided open and loving environment where children direct learning process.
- Administered assessments for each child and tracked results.
- Promoted sensory development by providing access to different textures
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Applied play-based strategies to provide diverse approaches to learning
Certified Teacher Assistant
Woodruff Primary School
08.2014 - 08.2018
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Arranged and organized classroom desks, chairs and supplies.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Administered and graded homework assignments and tests.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Associate of Science - Business Administration
Liberty University
Lynchburg, VA05.2022
High School Diploma -
Woodruff High School
Woodruff, SC05.2007
Skills
- Staff Training
- Customer Service
- Sales Forecasting
- Site Visits
- Light Housekeeping
- Sales Expertise
- Account Management
- Team Collaboration
- Revenue Growth
- Technical Support
- Client Rapport-Building
- Complaint Resolution
- Prospecting and Cold Calling
- Serve Customers
Timeline
Inside Sales Specialist
Cameron Ashley Building Products
01.2024 - Current
Sales Specialist
MPF Products
08.2019 - 12.2023
Preschool Lead Teacher
The Goddard School
01.2018 - 04.2019
Certified Teacher Assistant
Woodruff Primary School
08.2014 - 08.2018
Associate of Science - Business Administration
Liberty University
High School Diploma -
Woodruff High School
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