Victoria Pineda
Austin,Texas
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
7
7
years of professional experience
Work History
Inside Sales Specialist
Salient Systems
Austin, TX
02.2023 - Current
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
- Developed and executed sales strategies to increase revenue and meet customer needs.
- Utilized CRM software to manage sales pipeline process from lead generation through close.
- Provided timely feedback on customer inquiries, complaints, and requests for information.
- Performed administrative tasks such as answering phones, filing documents, entering data into databases.
- Employed mathematical skills to calculate purchase, negotiate price and draft contract.
- Collaborated with team members to determine strategic sales approaches.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
Recruitment Consultant
ITECCO
Austin, Texas
10.2022 - 01.2023
- Conducted initial phone interviews with potential candidates to assess their skills and qualifications.
- Coordinated interview schedules between hiring managers and applicants.
- Drafted job postings for clients, posted them on various online platforms, and screened resumes.
- Developed and maintained relationships with hiring managers to understand their needs and preferences.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Managed applicant tracking systems including inputting candidate data into the system.
Lobby Bartender
JW Marriott Austin
Austin, TX
06.2021 - 09.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights and weekends.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Market Sales Coordinator
JW Marriott Austin
Austin, Texas
05.2022 - 07.2022
- Presenting contracts to potential group blocks for weddings, sports, and businesses
- Ensuring all inquiries are dealt with accurately, timely, and professionally
- Conducted hotel tours for prospective clients
- Answered calls, responded to emails, and served as the first point of contact between the company and key customers
- Performed other duties assigned by managers: Nominated twice for JW's Best for consistently showing strong work ethic
Sales Administrator
JW Marriott Austin
Austin, United States
09.2021 - 05.2022
- Aggressively prospect for new business and pursuing leads to ensure pipeline sufficiency
- Coached new hires through their first calls and acted as a team mentor
- Mentored Sales Administrators
- Provided general administrative assistance to Sales Department
- Created and organized sales meetings
Bar Server
Lodi Beer Company
Lodi, CALIFORNIA
08.2017 - 01.2020
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Tokay High School
Lodi05.2014
Skills
- Staff Training and Development
- Product and Service Promotion
- Relationship Building
- Time Management
- Problem Solving
- Appointment Scheduling
- Customer Service
- Detail-Oriented
- Lead Generation
- Direct Sales
- Performance Tracking
- Upselling and Cross Selling
- Customer Relationship Management
- Sales Pipeline Management
- Salesforce CRM
Timeline
Inside Sales Specialist
Salient Systems
02.2023 - Current
Recruitment Consultant
ITECCO
10.2022 - 01.2023
Market Sales Coordinator
JW Marriott Austin
05.2022 - 07.2022
Sales Administrator
JW Marriott Austin
09.2021 - 05.2022
Lobby Bartender
JW Marriott Austin
06.2021 - 09.2022
Bar Server
Lodi Beer Company
08.2017 - 01.2020
High School Diploma -
Tokay High School
Similar Profiles
Dwayne EllisonDwayne Ellison
Regional Sales Manager at Salient SystemsRegional Sales Manager at Salient Systems
Jeffrey StameyJeffrey Stamey
Regional Sales Manager at Salient SystemsRegional Sales Manager at Salient Systems
CHRIS FOX, JR.CHRIS FOX, JR.
Startup Founder at SALIENT LANDSCAPING, INC.Startup Founder at SALIENT LANDSCAPING, INC.