Jessica Frederick
Mahnomen,MN
Summary
Dedicated Case Manager with a strong track record at White Earth RBC, experienced in crisis intervention, client advocacy, and care coordination. Skilled in managing complex caseloads, conducting client assessments, and connecting individuals to essential resources. Recognized for building strong relationships, promoting teamwork, and maintaining strict confidentiality standards. Compassionate and adaptable, with excellent communication, problem-solving, and conflict resolution skills. Committed to supporting individuals in achieving meaningful, positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
White Earth RBC
Mahnomen, MN
06.2023 - Current
- Conducted client assessments and developed individualized care plans.
- Maintained accurate, confidential case documentation.
- Provided crisis intervention and coordinated essential services.
- Advocated for client needs and connected them to housing, legal, and community resources.
- Facilitated group sessions and supported positive behavior change.
- Collaborated with providers and led case reviews to ensure effective, team-based care.
- Trained new staff and built partnerships to expand client support networks.
Treatment Coordinator
White Earth RBC
Naytahwaush, MN
10.2021 - 06.2023
- Conducted assessments, created treatment plans, and coordinated referrals based on client needs.
- Monitored client progress and maintained regular communication to support goal achievement.
- Collaborated with care teams and external providers to ensure comprehensive, client-centered care.
- Led treatment activities and trained new staff on IOP protocols and coordination practices.
- Maintained accurate, confidential records in compliance with HIPAA standards.
Treatment Counselor
White Earth RBC
Naytahwaush, MN
12.2015 - 10.2021
- Conducted intake assessments, developed individualized treatment plans, and provided culturally sensitive counseling.
- Facilitated group and individual therapy sessions using motivational interviewing and relapse prevention strategies.
- Educated clients and families on addiction recovery resources and coping skills.
- Coordinated care with external agencies to support long-term recovery.
- Monitored client progress, maintained detailed case notes, and adjusted care plans as needed.
- Handled crisis intervention to ensure client safety and continuity of care.
- Collaborated with staff to enhance client support and treatment strategies.
Education
Generals
WETCC
Mahnomen, MNHigh School Diploma -
Bagley High School
Bagley, MN05-2007
Skills
- Problem-solving
- Case management
- Time management
- Relationship building
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Care coordination
- Resourceful
- Crisis intervention
- HIPAA compliance
- Teamwork and collaboration
- Multitasking
- Active listening
- Organization and multitasking
- Documentation and reporting
- Case documentation
- Decision-making
- Case planning
- Community resources
- Critical thinking
- Community outreach
- Emotional awareness
- Treatment Planning
- MS office
- Resource management
- Staff management
- Individualized counseling
- Patient needs assessment
Accomplishments
Experienced in facilitating recovery groups and implementing evidence-based treatment models like Motivational Interviewing to support client sobriety. Skilled in developing individualized treatment plans, providing crisis intervention, and coordinating care with community resources. Strong background in mentoring peer counselors, advocating for client needs, and delivering culturally sensitive, trauma-informed care. Committed to ongoing professional development with certifications in addiction counseling and case management.
Certification
- Successfully conducted comprehensive intake assessments and created individualized, culturally responsive treatment plans, resulting in improved client engagement.
- Led both group and individual therapy sessions, applying motivational interviewing and relapse prevention techniques to support sustained recovery.
- Empowered clients and families through education on addiction resources and coping strategies, promoting informed decision-making.
- Effectively coordinated with external providers and community agencies, enhancing access to long-term recovery supports.
- Tracked and evaluated client progress through detailed case documentation, ensuring timely adjustments to treatment plans.
- Provided rapid crisis intervention to de-escalate emergencies, safeguarding client well-being and care continuity.
- Collaborated in multidisciplinary team meetings to develop client-centered strategies and optimize treatment outcomes.
Timeline
Case Manager
White Earth RBC
06.2023 - Current
Treatment Coordinator
White Earth RBC
10.2021 - 06.2023
Treatment Counselor
White Earth RBC
12.2015 - 10.2021
Generals
WETCC
High School Diploma -
Bagley High School