Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Freme

Mental Health
Westfield,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills.

Knowledgeable mental health worker with robust background in human rights advocacy and policy implementation. Successfully led initiatives that enhanced community engagement and influenced policy changes. Demonstrated analytical and communication skills in collaborating with diverse stakeholders.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Human Rights Officer / Administrative Assistant

HRI Hospital
12.2023 - 01.2025
  • Investigate complaints
  • Monitor HIPPA practices
  • Support victims
  • Research
  • Analytical thinking and impartial judgement
  • Ability to plan and organize

Home Health Aide

Catholic Charities of Worcester MA
01.2019 - 10.2023
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Manager on Duty/Main Bartender

Theodores Restaurant
01.2000 - 10.2018
  • Created positive work environment for employees and delivered exceptional customer service.
  • Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgable approach.
  • Took care of customer problem escalated by other staff members.
  • Collaborated with upper management to improve productivity of operations.

Education

Bachelor of Science - Clinical Psychology

American International College
Springfield, MA
12.2010

Skills

  • Verbal and Written Communication
  • Patient Progress Documentation
  • Care Plan Adherence
  • Family Support and Instruction
  • Emotional Support and Companionship
  • Condition Assessment
  • Client Relationship and Rapport
  • Progress Monitoring
  • Prescribed Exercises
  • Crisis management
  • Investigation techniques
  • Data collection
  • Environmental justice
  • Trafficking prevention
  • Anti-discrimination
  • Access to justice

Certification

Umass Global: Patient Care Technician - Online Course -Instructor Lectures - Hands On Labs. An intensive training program focused on preparing students to care for patients at the bed side.

Timeline

Human Rights Officer / Administrative Assistant

HRI Hospital
12.2023 - 01.2025

Home Health Aide

Catholic Charities of Worcester MA
01.2019 - 10.2023

Manager on Duty/Main Bartender

Theodores Restaurant
01.2000 - 10.2018

Bachelor of Science - Clinical Psychology

American International College

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