Jessica Fullerton
MARLTON
Summary
Dedicated Sales Associate experienced in driving high sales across diverse shifts. Achieved customer satisfaction by effectively addressing complaints and maintaining stock levels while promoting products and boosting revenue through strong customer connections. Focused on enhancing store loyalty through reliable support and knowledgeable assistance.
Overview
4
4
years of professional experience
Work History
Sales Associate
Old Navy, Gap
MARLTON
02.2025 - Current
- Assisted customers in selecting products and provided personalized recommendations.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues with professionalism.
- Participated in training new associates on store procedures and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Sales techniques
Waitress
La Bella Pizzeria
Cherry Hill
01.2023 - 02.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food orders accurately using point-of-sale system.
- Served food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of tables, utensils, and dining area throughout shifts.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Assisted in training new waitstaff on service standards and procedures.
- Resolved customer complaints professionally to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Cherokee
Marlton, NJSkills
- Sales strategy
- Inventory management
- Customer service
- Time management
- Problem resolution
- Team collaboration
- Effective communication
Accomplishments
- Honer Student - all years
- Peoples Choice awards - Senior year
- Student of the Month - Freshman year
Timeline
Sales Associate
Old Navy, Gap
02.2025 - Current
Waitress
La Bella Pizzeria
01.2023 - 02.2025
Cherokee