Jessica Fussell
Lancaster,TX
Summary
Service-driven Lead Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Team-oriented with a clear communication and collaborative approach to workplace administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Bartender
Aromas Cigar, Wine, & Martini Bar
2017.11 - 2023.07
- Increased annual revenue to 4 million by selling memberships, social media marketing, and upselling premium products.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Kept bar presentable, well-stocked, and organized to meet customer needs and expected demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Lash Stylist - Esthetician
Amazing Lash Studio
2022.10 - 2023.04
- Maintained full schedule of appointments with over 20 clients per week
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services.
- Generated new clientele through social media with referral programs.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Sanitized and organized station and tools by cleaning and disinfecting after each client.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance based on needs and preferences.
- Assisted clients in selection of lash length and style to create desired look.
- Promoted retail products for clients up keep and after care.
- Lifted and boosted each individual lash before tinting for thicker, darker, longer looking natural lash.
- Removed body and facial hair by applying hard and soft wax.
Esthetician
Parisian Spa Institute
2021.04 - 2021.08
- Fostered friendly, warm and exceptional customer experience.
- Applied individual lash extension to natural lashes to create fuller more dramatic look.
- Removed hair through exfoliation using soft wax while applying henna to create defined look.
- Performed over 20 facials, chemical peels and waxing procedures per week.
- Administered treatments such as corrective facials and body treatments..
- Sterilized equipment for patient treatments.
- Advised clients on proper home-care regimens.
- Performed consultations for clients before scheduling treatments.
- Stocked treatment rooms with proper supplies.
- Recommended retail products for at-home use.
- Handled busy schedules and stayed on top of key deadlines
Education
Esthetics, Cosmetology -
08.2021
Skills
- Customer focused
- Appointment Scheduling
- Safety and Sanitation Standards
- High-Volume Environments
- Anticipating Guest Needs
- Professional Service Standards
- Billing and Payment Processing
- Teamwork and Professionalism
- Effective Multitasker
- Texas Licensed Esthetician
Certification
- Bartender Mixology, ABC Bartending School - 2013
- Microneedling, Parisian Spa Institute - 2021
- Brazilian Waxing, Parisian Spa Institute - 2021
- Dermaplaning, Parisian Spa Institute - 2021
- Clean Touch, Dermalogica - 2021
- COVID-19 and Standards, Barbicide - 2021
- Meaningful Connections, Barbicide - 2021
- Brow Tint & Wax, Fab Skincare - 2022
- Classic Lash Extensions, ILashleigh - 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lash Stylist - Esthetician - Amazing Lash Studio
2022.10 - 2023.04
Esthetician - Parisian Spa Institute
2021.04 - 2021.08
Lead Bartender - Aromas Cigar, Wine, & Martini Bar
2017.11 - 2023.07
- Bartender Mixology, ABC Bartending School - 2013
- Microneedling, Parisian Spa Institute - 2021
- Brazilian Waxing, Parisian Spa Institute - 2021
- Dermaplaning, Parisian Spa Institute - 2021
- Clean Touch, Dermalogica - 2021
- COVID-19 and Standards, Barbicide - 2021
- Meaningful Connections, Barbicide - 2021
- Brow Tint & Wax, Fab Skincare - 2022
- Classic Lash Extensions, ILashleigh - 2022
Parisian Spa Institute - Esthetics, Cosmetology ,
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