Jessica Gambino
SC
Summary
Flexible server with a strong work ethic and exceptional customer service skills. Expert in cash and credit handling and guest engagement, consistently delivering memorable dining experiences. Proven ability to prioritize tasks and collaborate effectively with team members, ensuring high-quality service and adherence to cleanliness standards.
Overview
1
1
year of professional experience
Work History
Server
Knightsville Tea Room
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash and credit transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
Summerville High School
Summerville, SC05-2024
Bachelor of Science - Computer Science
Charleston Southern University
Charleston, SC05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash and credit handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Quality control
- Allergy awareness
- Task prioritization
- Hospitality service expertise
Timeline
Server
Knightsville Tea Room
05.2024 - Current
High School Diploma -
Summerville High School
Bachelor of Science - Computer Science
Charleston Southern University
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