Jessica Garcia
Coachella,CA
Summary
Accomplished Receptionist with proven expertise in organization and time management, honed at Eisenhower Desert Orthopedic Center. Excelled in client relations and data entry, enhancing customer satisfaction and streamlining appointment scheduling. Demonstrated exceptional verbal communication and multitasking abilities, achieving a seamless operational flow.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
11
11
years of professional experience
Work History
Receptionist
Nazemi Musculoskeletal Center
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Receptionist
Eisenhower Desert Orthopedic Center
07.2013 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
No Degree - Front Desk
Milan Institute
Palm Desert, CA03-2011
High School Diploma -
Coachella Valley High School
Thermal, CA06-2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Data inputting
- Greeting and seating clients
- Typing speed
- Calendar management
- Bookkeeping
- Basic accounting
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Nazemi Musculoskeletal Center
01.2022 - Current
Receptionist
Eisenhower Desert Orthopedic Center
07.2013 - 12.2022
No Degree - Front Desk
Milan Institute
High School Diploma -
Coachella Valley High School
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