Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Garcia

Homestead,FL

Summary

Highly motivated employee, with a desire to take on new challenges. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Front Desk/Insurance Verification/Billing and Collections

Sunset Radiology
Miami, USA
10.2018 - Current
  • Check patients in and out
  • Schedule, reschedule, and verify patient appointments.
  • Scan all paperwork and identification into the EMR system.
  • Verify patient's insurance, e.g. eligibility, copays, deductibles, and out of pocket balances.
  • Request labs and previous records for different physician's offices.
  • Obtain all previous medical records through the ERAD PACS system and make CDs for patient's studies.
  • Assist in billing and coding with CPT and ICD-10
  • Mailing or electronic sending secondary claims upon processing primary insurance.
  • Call center high volume inbound calls
  • Collections
  • Insurance authorizations and referrals

Front Desk/Insurance Verification and Referrals/Billing and Coding

South Florida Diagnostic Imaging
Miami, USA
11.2013 - 08.2018
  • Greeted and assisted patients at front desk
  • Recorded and collected payments, e.g. co-payments and patient's balances
  • Insurance authorizations and referrals
  • Contact insurances via phone or website for eligibility and benefits.
  • Assisted medical biller on daily billing and transmission of daily claims.
  • Processed an average of 200 cases per day.
  • Responsible for all diagnostic billing e.g. MRI, CT, mammograms, x rays, ultrasounds, bone density, nuclear medicine
  • CPT and ICD-9+10 coding based on diagnostic report findings and medical notes.
  • Updated patient insurance info and submitted claims.
  • Research and resolve EOB rejections
  • Answer calls and resolve billing inquiries.
  • Follow up with insurances for authorizations, claim status, claim denial.

Education

Associate in Science - Radiology Technology

Med College
Hialeah, FL
12.2025

High School Diploma -

Miami Springs H.S.
Miami, FL
06.2002

Skills

  • eClinicalWorks database
  • MediInformatiX Database
  • Bilingual
  • Willingness to learn
  • Organized
  • Flexibility
  • Multi-tasker
  • Problem solver
  • Teamwork

Timeline

Front Desk/Insurance Verification/Billing and Collections

Sunset Radiology
10.2018 - Current

Front Desk/Insurance Verification and Referrals/Billing and Coding

South Florida Diagnostic Imaging
11.2013 - 08.2018

Associate in Science - Radiology Technology

Med College

High School Diploma -

Miami Springs H.S.

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