Glenny Vargas
Pembroke
Summary
Insurance professional with in-depth experience in verifying insurance coverage and handling patient information to ensure smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Proficient in utilizing verification systems and maintaining comprehensive records while displaying strong attention to detail and collaborative mindset.
Overview
15
15
years of professional experience
Work History
Insurance Verification Specialist/Front Desk Medical Receptionist
Coral Ridge Outpatient Center
Oakland Park, FL
03.2022 - Current
- Engaged with patients to deliver essential information, address inquiries, and streamline appointment scheduling processes.
- Conducted thorough registration and verification of patient records before triage to facilitate efficient patient care.
- Processed patient payments and verified identification and insurance cards.
- Facilitated office operations by efficiently managing document filing, copying, and faxing tasks.
- Implemented strict adherence to HIPAA standards to maintain confidentiality of patient information.
- Facilitated accurate processing of copayments and self-pay fees to uphold company standards in payment collection.
- Assisted patients in accurately filling out necessary medical documentation to streamline healthcare services.
- Maintained precise records by processing patient registrations and verifying insurance information in a timely manner.
- Conducted meticulous verification of patient insurance details to minimize claim denials and streamline operations.
- Collaborated with healthcare providers to establish payment plans for clients facing financial challenges, promoting access to vital medical services.
- Developed and delivered comprehensive training on current insurance verification protocols to enhance operational efficiency.
- Facilitated prompt patient registration by gathering essential documentation from new arrivals immediately upon arrival at the front desk.
- Analyzed insurance information to validate patient coverage and ensure eligibility for medical treatment.
- Implemented optimized strategies for insurance verification software, resulting in reduced processing durations.
- Obtained necessary insurance pre-authorizations to ensure timely execution of patient procedures.
- Exhibited exceptional professionalism and meticulous attention to detail in insurance verification processes.
- Educated patients on specific insurance coverage details and benefits to ensure informed decision-making.
- Maintained accurate patient records by verifying and updating insurance policy details.
- Responded to a significant number of incoming calls, providing accurate information and support to patients while ensuring a high standard of service.
- Enhanced data entry accuracy by consistently updating patient demographics and insurance information.
Assembler
Qstraint
Oakland Park, FL
07.2016 - 02.2022
- Collaborated with team members to streamline assembly processes, reducing production time.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Packaging, Mounting, Hardware assembler.
- Run all departments when manager is away.
- Responsible for Handing out work orders to staff and supervising all orders are completed by deadline.
- Administrative duties, including filing, typing, data entry, running daily order report, copying, and facsimile.
Front Desk Receptionist
Memorial Same Day Surgery
Hollywood, FL
05.2011 - 04.2014
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed patient check-in and appointment scheduling to optimize clinic workflow.
Education
High School Diploma -
St. James Academy
Fort Pierce, FL03-2022
Skills
- Strong attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Data entry proficiency
- Prior authorization processing
- Patient communication
- Accuracy and precision
- Insurance benefits verification
- Deductible & co-pay calculation
- Payment plan options
- Outpatient procedures
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Verification Specialist/Front Desk Medical Receptionist
Coral Ridge Outpatient Center
03.2022 - Current
Assembler
Qstraint
07.2016 - 02.2022
Front Desk Receptionist
Memorial Same Day Surgery
05.2011 - 04.2014
High School Diploma -
St. James Academy