Jessica Garcia Marulanda
Alvin Valley
Easthampton,NY
2
Languages
10
years of professional experience
Results-driven sales executive with proven expertise in customer service, bilingual communication, and market knowledge. Achieved consistent sales growth by building strong customer relationships and developing targeted marketing strategies.
Work History
Sales Executive
1 Year- Developed knowledge of product features and benefits to enhance sales conversations.
- Assisted in identifying customer needs to tailor product recommendations.
- Maintained up-to-date knowledge of market trends and competitor offerings.
- Collaborated with team members to execute promotional campaigns effectively.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques.
- Assisted with online orders, organized inventory in the store, and assisted with social media and events such as pop up shows.
Project Manager
9 Months- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and scopes in alignment with organizational goals.
- Coordinated stakeholder meetings to gather requirements and ensure project alignment.
- Implemented process improvements that enhanced team collaboration and efficiency.
- Led and sent the team to the different job sites.
- Supervised the team and ensured the project for the day got done.
- Budget every project on a weekly basis.
Property Manager
3 Years 3 Months- Negotiated lease agreements, optimizing rental income and tenant satisfaction.
- Developed marketing strategies to attract prospective tenants through various channels.
- Oversaw tenant relations, addressing concerns and fostering a positive community environment.
- Managed property maintenance schedules, ensuring timely repairs and upkeep.
- Made sure the property was clean and ready for homeowners to arrive.
- Prepared for private events and helped hire and organize during the summer for family events.
- Helped hire a team for any construction projects within the property.
- Created house manuals for each property.
Executive Assistant
5 Years- Coordinated executive schedules and travel itineraries, optimizing time management and efficiency.
- Managed communication channels, ensuring timely responses and information flow between departments.
- Assisted in preparing meeting agendas and materials, supporting productive discussions and decision-making.
- Developed and maintained filing systems, enhancing document retrieval processes for the executive team.
Education
Associate of Science - Fashion Design And Marketing
Skills
Sales expertise
Product expertise
Sales presentations
Sales Analytics
Market analysis
Financial Forecasting
Bilingual (English and Spanish)
Customer service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Executive
Alvin Valley
06.2025 - 06.2026Read More
Project Manager
Laurel Group
11.2024 - 08.2025Read More
Property Manager
Self-employeed
06.2021 - 09.2024Read More
Executive Assistant
Robin Ruth USA
03.2016 - 03.2021Read More
Art Institute of New York
Associate of Science from Fashion Design And Marketing
Read More