Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Proficient in Microsoft Word, EPIC EMR, and technical skills. Excel in communication, empathy, and adaptability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Novant Float Pool
Winston-Salem, North Carolina
01.2023 - Current
Flexible coverage provided across different departments
Prepare treatment rooms for examination of patients
Clean rooms after procedures, clean and disinfect equipment, and restock supplies
Assist in examination, treatment, and discharge of patients under the direction of a physician
Measure, collect and record patient's vital signs (i.e., pulse rate, oxygen, temperature, blood pressure, weight, and height), and prepare patients for examinations and tests/procedures
Interview patients and record/input information into patients' medical record
Collect all medical data to help the physician draw conclusions about the patient's needs
Ensure all charts and forms for the office visit are ready for the provider
Administers vaccines
Perform routine patient testing; collect and process specimen samples (i.e., blood, urine, tissue biopsies, throat cultures, etc.) as applicable to assigned clinical department
Routine labs such as poct urine pregnancy test, strep, covid, and glucose hemoglobin
Educate patients on lab and diagnostic results
Verify and ensure patient data is accurately documented within electronic systems, and distributed via manual processes
Schedule follow-up care (i.e., appointments, referrals, testing) as requested
May perform clinical support duties including but not limited to: phone triage, filing, front-desk reception, data entry, and/or patient registration as requested
Remove sutures and staples, change sterile and non-sterile dressings, and perform wound care as requested and as applicable to assigned clinical department
Medical Assistant
Novant Northpoint Medical Associates
Winston-Salem, North Carolina
08.2020 - 11.2021
Covid 19 testing/ rapid and routine
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Performed routine tests such as urine dip stick, vision and hearing tests
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Administered rapid tests such as urine pregnancy and rapid strep to help clinical staff assess conditions
Administered injections
Scheduled appointments for patients via phone and in person
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
Refills
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Medical Assistant
Novant W-S Health Care
Winston-Salem, North Carolina
06.2019 - 08.2020
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Performed routine tests such as urine dip stick, vision and hearing tests
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Administered rapid tests such as urine pregnancy and rapid strep to help clinical staff assess conditions
Administered injections
Refill clerk (PRN)
Scheduled appointments for patients via phone and in person
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Medical Assistant
WFBH Orthopedics
Winston-Salem, North Carolina
06.2014 - 04.2019
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Prepared injections for physician to administer
Removed sutures and staples from various parts of patient's body
Scheduled appointments for patients via phone and in person
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
Observed and documented patient status and reported patient complaints to the case manager
Contacted pharmacies to submit and refill patients' prescriptions
Contributed to efficient office operations by triaging patients by severity of medical complaint
Communicated with patients by phone and via written correspondence
Medical Assistant
WFBH Family Medicine
Winston-Salem, North Carolina
02.2011 - 05.2014
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Performed routine tests such as urine dip stick, vision and hearing tests
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Administered rapid tests such as urine pregnancy and rapid strep to help clinical staff assess conditions
Administered injections to children and adults
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Medical Assistant
WFBH Urgent Care-PRN
Winston-Salem, North Carolina
03.2013 - 02.2014
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
Administered injections to children and adults
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
Contributed to efficient office operations by triaging patients by severity of medical complaint
Communicated with patients by phone and via written correspondence
Education
CNA
Forsyth Technical Community College
Winston-Salem, NC
10-2024
Medical Assistant Certification - Registered Medical Assistant
Living Arts Institute
Winston-Salem, NC
01.2010
Skills
Communicating with patient families
Medical terminology
Calm and level-headed under duress
Covid 19 testing
Certification
RMA, 12/01/10, 12/01/24
CNA 10/29/2024-Present
Timeline
Medical Assistant
Novant Float Pool
01.2023 - Current
Medical Assistant
Novant Northpoint Medical Associates
08.2020 - 11.2021
Medical Assistant
Novant W-S Health Care
06.2019 - 08.2020
Medical Assistant
WFBH Orthopedics
06.2014 - 04.2019
Medical Assistant
WFBH Urgent Care-PRN
03.2013 - 02.2014
Medical Assistant
WFBH Family Medicine
02.2011 - 05.2014
CNA
Forsyth Technical Community College
Medical Assistant Certification - Registered Medical Assistant
Living Arts Institute
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