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Associate Principal Engineer

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Dynamic and results-driven professional with over 10 years of customer service experience, specializing in consultative selling and effective problem resolution. Proven ability to cultivate strong customer relationships while delivering exceptional service to a diverse clientele, leveraging bilingual proficiency in English and Spanish. Recognized for thriving in high-pressure environments and consistently contributing to team success through collaboration and innovative solutions. Committed to enhancing customer satisfaction and driving business growth through a proactive approach and a passion for service excellence.

Graduated basic training for the Army as a combat engineer in 2016 and had one tour to Jordan in 2019. Graduated from Lincoln Tech in electrical and electronics. Learned a lot in the Army about leadership, determination and how to work in stressful situations.

"Experienced leader with a focus on team management and strategic planning in fast-paced environments. Expertise in problem-solving and adaptability enhances team productivity and alignment with organizational goals. Proficient in communication, fostering positive team culture and delivering high-quality outcomes."

Accomplished Customer Service Representative with FedEx Office, skilled in client support and customer satisfaction. Enhanced team performance through training and mentoring, leading to a 20% increase in customer retention. Detail-oriented and adept at troubleshooting, consistently delivering solutions that exceed expectations while maintaining a professional appearance and adhering to safety protocols.

Led receiving operations and managed CNC lathe operations, ensuring optimal warehouse efficiency. Skilled in warehouse material handling equipment such as forklift, cherry picker and pallet jack.

Versatile professional with a background in warehouse operations and food service. Proven ability to enhance workflow efficiency and maintain safety standards, ready to contribute to a dynamic team environment.

Hardworking student who is ready to bring a motivated attitude to achieve excellence and a variety of useful skills. Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with discussions, academic support, and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements.

Dynamic and results-oriented professional with a strong customer service mindset, honed at Fareway, Walmart, and Camp Mitigwa. Proven ability in decision-making and problem-solving, enhancing customer satisfaction and team efficiency. Experienced in training new associates and fostering cooperative relationships, while adept in cash handling and animal care. Committed to delivering exceptional service and support. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Proven Machine Operator at Marathon Cheese Corporation, adept in machinery operation and machine maintenance, showcasing a strong work ethic and exceptional attention to detail. Enhanced production quality by implementing innovative preventive maintenance, significantly reducing installation errors. Skilled in welding techniques, contributing to a safe and efficient workplace.

Jessica Garza

Summary

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Team Associate

Restaurant Manager

Education

Associate of Arts - Culinary Arts

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Team Associate

Restaurant Manager

Associate of Arts - Culinary Arts

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