Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Geada

New Brunswick,NJ

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

2
2
years of professional experience

Work History

To-Go Specialist

Applebee's Neighborhood Grill & Bar
06.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Evaluated customer needs and feedback to drive product and service improvements.

Front of House Server

Hansel N' Griddle
01.2023 - Current
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Barista

Barnes & Noble
04.2021 - 09.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

BBA - Business

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2026

Skills

  • Coordinate Events
  • Loyalty Building
  • Kitchen Staff Coordination
  • Restaurant Operation
  • Professional Relationships
  • Safe Food Handling
  • Serving Drinks

Languages

Spanish
Limited Working

Timeline

To-Go Specialist

Applebee's Neighborhood Grill & Bar
06.2023 - Current

Front of House Server

Hansel N' Griddle
01.2023 - Current

Barista

Barnes & Noble
04.2021 - 09.2021

BBA - Business

Rutgers, The State University of New Jersey

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Jessica Geada